Senior Operations Associate

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over 4 years old

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

This role would be part of the Cross Border team in our Regional team. The incumbent would be looking at the continuous improvement of Cross Border's Returned to Sender fulfillment activities and the standardization of operational processes for all countries.

Responsibilities

  • Understand Cross Border logistical operations and map process flows for seamless execution by countries
  • Standardization of operations practice and methodologies
  • Execute, monitor and enforce operational excellence across all countries
  • Perform day to day operational tasks with due diligence
  • Develop reports and data analysis based on measurement metrics
  • Requirements

  • Diploma / Degree in Supply Chain or Logistics (preferred) or any field
  • 2-3 years of relevant experience in Supply Chain / Logistics / Warehousing
  • Willing to travel to our different warehouses in SEA region on a bi-weekly basis
  • Knowledge in intra/inter SEA shipments is preferred
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