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Nortal is a remote-first, global software consultancy specializing in modern custom software development. We employ CI/CD processes across agile, distributed teams delivering highly-performant, scalable, cloud-native applications for Fortune 100 customers. The North American headquarters are in Kirkland, WA. We have over 1100 employees world-wide.
Essential Functions and Responsibilities:
Team:
· Manage delivery of technical software development projects
· Use agile best practices to identify areas of opportunity within each team(s) and influence positive change through education and mentoring.
· Ensure team is operating at standards that provide predictability (story quality, task assignments, status management, burn down accuracy, etc.)
· Monitor and measure velocity and quality of delivery while Identifying and escalating risks
· Drive agile ceremonies and practices for both our team(s) and the client resources in case a SCRUM master is not effective
· Ability to determine customer needs and recommend the scope of present and future product needs and specifications.
· Participate in managing Nortal consultants during time of distress or ambiguity.
· Monitor team(s) health and ensure work load is distributed.
· Responsible for project metrics and guiding team in making decisions around burn rates.
· Ability to interface with other Nortal geographies and manage communication across different time zones
Client:
· Use software product development knowledge to influence roadmaps and successfully engage at a programmatic level
· Support/assist client (where needed) in managing product concept, to design, to realization through delivery
· Able to facilitate story mapping and work closely with client to determine product priorities
· Ability to recognize risks posed by product development onto our Nortal team and successfully negotiate alternatives
· Produce status reports that are client-facing including project health, consultant and team health, and overall progress against roadmap
· Assist in providing content for quarterly business review materials and be able to report specific data points of projects (budget, efficiency, velocity, etc.)
· Participate and sometimes drive steering meetings with client executives using clear and polished communication/presentation skills
· Manage client expectations and be able to have difficult conversations with diplomacy
Qualifications:
· 1-3 years of Consulting experience in software development – preferably with other consulting firms (not staffing or agencies)
· 1-3 years Project Management experience using Scrum and with a familiarity with other agile methodologies such as Kanban, Lean, SAFe or XP
· Has managed software delivery in teams of 5 or more
· Proven experience and solid understanding of technology consulting, delivery management, project-based work, and managed services.
· Highly developed customer relations and service skills including the ability to effectively present to enterprise audiences ranging from managers to director-level.
· Ability to manage expectations across accounts and customers while representing the broader Nortal value proposition and ensuring engagement success for all parties.
· Excellent written, verbal and interpersonal skills are staples of the position.
· Attributes include business savvy, precise communication, ability to build trust quickly, and strong attention to detail/organizational skills
· Job duties are varied and complex thus requiring independent judgment, collaboration and leadership.
Education:
Bachelor Degree in Computer Science or Business Administration (or similar)
Nortal US Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law.
See more http://nortal.com
This position is based in the Greater Seattle Area - but can also be remote from Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Massachusetts, North Carolina, South Carolina, Oregon, Texas and Virginia
Nortal is a multinational strategic change and technology company. We simplify and optimize naturally complex processes to create a Seamless Society.