Salesforce Administrator

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about 4 years old

This job is no longer active

JOB PURPOSE: The Salesforce.com Administrator is responsible for the design and implementation of enhancements to our Salesforce instance, and will perform the daily tasks necessary for system maintenance.

Job Duties & Responsibilities:

  • Daily administration and support of Salesforce including user setup, design and configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity in Salesforce
  • Responsible for evaluating new features, communicating value with business, implementing and partnering with the release manager to deploy into production;
  • Engage with the rest of the Business Technology and Operations teams to ensure long term health of our Salesforce.com platform
  • Help business operations scale via automation and other enhancements
  • Maintain and manage 3rd party applications
  • Develop a detailed understanding of CRM core application architecture, as well as integrated applications such as CPQ, Netsuite, DocuSign, and Marketo, FinancialForce
  • Provide support as needed for scheduled weekly releases
  • Troubleshoot and resolve user questions, errors, and issues in a timely manner

Required Skills and Experience

  • Minimum 3 years in a SFDC Admin role configuring, deploying and supporting an Enterprise SFDC implementation
  • Ability to communicate effectively and cross functionally with both management and end users
  • Excellent time management skills and the ability to complete assignments in a timely manner
  • Qualified candidates will have demonstrated experience prioritizing and delivering against multiple project deadlines and milestones
  • Desire to work and thrive in a fast-paced environment
  • Process-oriented and strong attention to detail
  • Certified Salesforce.com Administrator (Advanced Admin, Platform App Builder, or Developer I a plus)
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is a plus
  • Experience with SFDC.com Lightning Experience a plus
  • Experience working with any CI tool and/or Github a plus

Okta is an Equal Opportunity Employer.

 

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