VP Engineering, Developer Experience

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About Okta

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta you can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps you become more secure, make people more productive, and maintain compliance.

The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems.

 

Position Description:

The Vice President of Developer Experience (DevEx) Engineering will head the Software Engineering organization responsible for ensuring that developers building on Okta’s Platform have a best in class experience.

Developer Experience Engineering is the group responsible for enabling developers, from small startups to G2K organizations, to build atop Okta’s Identity Platform swiftly and effortlessly. The VPE for this organization will have full responsibility over building the software required to meet the goals, as well as providing developer support through a group of DevEx analysts.

This is a newly created, strategic role with significant impact at Okta. Given the role’s importance, the VPE will interact frequently with Okta’s President of Technology, its EVP of Engineering, and have the close attention of Okta’s co-founders.


Job Duties and Responsibilities:

  • Drive the adoption of Okta’s Identity Platform by delivering a best of class developer experience through software and developer support
  • Manage an organization that will build and maintain features in the core Okta product, developer SDKs, and open source projects related to Okta’s efforts in this area
  • Drive the execution of the vision of our developer experience efforts by partnering closely with Product Management.
  • Jointly responsible with PM to deliver on key metrics such as dev conversion rate, adoption time, and developer support operational metrics
  • Lead and manage an organization of software engineers, architects, managers and developer support specialists
  • Recruit, retain, and grow a globally distributed and talented group of diverse employees
  • Participate in role specific Engineering Management rotations geared towards supporting the live operation of Okta’s SaaS
  • Handle customer escalations directly and indirectly through Support
  • Participate in architecture reviews and discussions
  • Work with Product Management and own organization to scope and plan engineering efforts
  • Provide guidance and influence in other areas of the Engineering (e.g. DevOps, Test Engineering, Security)
  • Communicate the vision of the product to internal and external audiences
  • Foster, enable and promote innovation and IP Protection
  • Keep abreast of, and introduce at Okta, broader technical, operational and market trends from the industry at large
  • Collaborate effectively with a matrixed organization of QA, Documentation, PM, and UX teams
  • Work on diligence during M&A when related to areas of oversight
  • Work on key initiatives within Engineering and Okta as required

 

Required knowledge, skills, and abilities:

  • Significant prior professional experience building commercial developer platforms
  • Prior experience leading a globally distributed cross-functional organization of over forty employees
  • Be comfortable with, and have prior significant experience in, working closely with executive corporate leadership members
  • Fifteen years or more or progressively increasing management responsibility roles in software engineering, with a strong background in software development
  • Experience working in Agile software development organizations leveraging continuous integration and deployment practices
  • Solid grasp of modern software engineering principles and practices
  • Experience working on low latency, highly scalable and mission critical systems
  • Prior experience working on highly scalable platforms
  • Understanding and appreciation for Test Driven Development

 

Desirable knowledge, skills, and abilities:

  • Background as a software engineer working on highly scalable systems
  • Experience building large-scale enterprise software or SaaS products
  • Understanding of Identity and Access Management protocols and technologies (FIDO, U2F, Web-Auth, SSO, SAML, OAuth, Federation, etc.)
  • Knowledge or experience working in Security, Cryptography, or Authn & Authz
  • An engineer or technologist at heart

 

Education and training:

  • B.S. Computer Science or related field (MS or MBA or PhD preferred)

 

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta https://www.okta.com/company/careers/.