OPERATIONS SUPERVISOR
ABOUT THE ROLE
Operations Supervisors are responsible for leading the Final Mile Team, ensuring that metrics are met while developing and holding the team accountable. They will assist the Operations Manager and other Operations Supervisors in driving key performance indicators and orchestrating the day-to-day operation of their location. They will work to keep the team well informed of priorities and initiatives. They will also serve as Leader on Duty ensuring the day-to-day tasks and projects are completed by the team efficiently and safely.
YOUR DAILY IMPACT AT PELOTON
- Cultivate a culture of safety, organization, a clean and organized working environment and uphold Peloton’s Core Values
- Assist the Operations Manager in overseeing and upholding the standard operating procedures of all day-to-day operations, including warehouse and delivery operations, managing staff scheduling and product inventory
- Own on-time and data-driven employee scheduling
- Act as a Leader on Duty for the facility
- Manage and coordinate maintenance and repairs of the vehicle fleet
- Serve as forklift operator and trainer
- Manage inbound/outbound of products and supplies, loading/unloading of vehicle fleet and all fleet operations and maintenance
- Regularly review data to solve day to day operation challenges and lead the team to meet or exceed KPIs and company goals
- Oversee inventory management ensuring inventory levels meet fulfillment needs and identify and rectify inventory control challenges
- Drive effective change management to meet business needs with minimal team member impact
- Recruit, hire and retain the best team by building people capabilities through 1:1’s, coaching sessions and feedback that focuses on accountability, development and excellence in the workplace
- Partner with Third Party Logistics (3PL) providers to drive member experience, on/off-board new providers and manage performance of 3PL partners by market
- Ensure current and accurate inventory for all products both systematically and physically
- Perform inventory related tasks such as all physical inventories, cycle counts, system inventory movements, and re-SKUing of inventory
This description indicates the general nature of the qualifications and duties required in this job classification, as well as the essential functions a person must be able to perform in this job. It is not a comprehensive inventory of all duties and responsibilities employees assigned to this job may have.
YOU BRING TO PELOTON
- 2 years experience leading hourly teams
- Experience sourcing, training and retaining talent
- Excellent customer service skills
- Excellent written and verbal communication skills
- Ability to work well both independently and in a team atmosphere
- Good problem solving skills, and the ability to troubleshoot problems and think on your feet
- Intermediate mathematical skills
- Handy with tools & understanding of torque value
- Capable of excellent documentation and tracking data, including on electronic devices
- Attention to detail
- Must have and maintain a valid driver's license and a clean driving record
- Forklift Certification
- High school graduate or equivalent
- Flexible schedule; ability to work nights, weekends, and holidays as necessary
Physical requirements: This is primarily an active position, involving long periods of standing and lifting items weighing 75 pounds or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT PELOTON:
Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: [email protected]
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