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About Returnly
At Returnly we help brands that care about shopper loyalty offer better product returns. We’re are a financial technology services company that builds award-winning products that drive repurchase behaviour and customer loyalty. We’re backed by smart money VCs in Fintech including some prominent members of the Paypal Mafia. Our headquarters are in San Francisco Financial District and we have offices in Chicago and Madrid. We are on a mission to de-risk online commerce and are building a team of amazingly talented people to help us do it.
About the role
At Returnly, we value you as a whole person. We care about the skills you bring to the table, but more importantly, we care about the kind of person you are, and the culture and attitude you bring to the table. Returnly’s onboarding function is responsible for taking new customers from 0 to their first return on the platform as quickly and efficiently as possible. As an Onboarding Project Manager, you will be responsible for gathering and understanding a merchant’s business requirements, then implementing those requirements within Returnly’s platform. Since the onboarding function is the first team to work with a customer after a deal signature so you will set the tone of the relationship as they use the platform.
About you
What you'll be doing
Your background
Our values:
Diversity - We are diverse, independent thinkers and still one team with one mission.
Openness and empathy - We learn and grow by listening to our customers and each other.
Integrity - We always do what’s right for our customers, Returnly and ourselves - in that order.
Team - EQ is as important as IQ. We make time to help each other out.
Commitment - We are curious and fearless. We own risk, outcomes and everything in between.