About Rocket Lawyer
We believe everyone deserves access to affordable and simple legal services.
Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America and Europe, Rocket Lawyer has helped over 25 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
About the Role
Have a passion for helping people through technology? Come help Rocket Lawyer disrupt the legal industry and live up to our mission to make the law affordable and simple. You'll work closely with your cross-functional product team to build a Product Communications platform at scale to help our customers and our partner’s customers get relevant notifications, communications, and updates on any device at any time. Sounds exciting? We’d love for you to join us!
A Day in the Life
Drive the Product strategy for Rocket Lawyer’s Product Communications platform that will deliver personalized, targeted notifications in any format to customers, partners, and our partner’s customersDeeply understand the needs of our customers, internal teams, and external partner’s teams and passionately represent their voice as you build our Product Communications platformPartner with Lifecycle Marketing team to strategize a holistic view of communications to our customersDevelop and execute A/B testing with our product communications to maximize engagement with our communications and productsPrioritize the roadmap using data-driven analysis, business insights, and mature judgmentDevelop and deliver a Product Communications roadmap Define and analyze KPIs that inform the success of products; this will require that you have a solid understanding of the mechanics and lifecycle of email, SMS, and push notifications.Understand and report on the direct revenue implications of product decisionsLead the ideation, development, and launch of productsCollaborate with your cross-functional team of Design, User Experience, Engineering, Quality Engineering to bring product to marketAbout You
3+ years of software Product Development experience ideally building or leveraging data-oriented marketing/communications technology (email, SMS, Push, In-App, and Web Notifications) at a scaling SaaS companyUnderstanding of marketing automation, email service providers, and customer data platforms from end to endPassionate about our missionDemonstrated ability to think critically and problem solveExcellent communication skillsOwnership mentalityAbility to engage in respectful debate and arrive at “win-win” decisionsBias for actionExcited to celebrate and winSelf-aware with a growth mindset
