IT Project Manager (Implementation Specialist)

See more jobs from Sherpany

about 3 years old

This job is no longer active


#Gettimeback to the executives of global leading companies..

Are you an innovative thinker who loves challenges, has drive and wants to revolutionize the meeting culture of today's leaders? Do you enjoy having responsibilities, bringing in your ideas and working in a dynamic environment? Do you want to make a change and influence today's European corporate world with an award-winning technology? You are the one we are looking for!

Responsibilities:

  • Preparation, execution and follow up for prospect meetings with enterprise customers from regulated and financial industry (and others)
  • Assume responsibility for technical and security questions of RFPs and RFIs from enterprise prospects
  • Take ownership for drafting a project plan/adjusting a template project plan with information obtained during validation phase of prospect to ensure successful project delivery for customer beyond expectation and shorten time to value for customer
  • Responsibility for documentation of prospect requirements in CRM and for translating those requirements into a sales quote, a project plan and a frictionless Customer Success Manager handover
  • Consult prospect on optimal implementation of state of the art meeting management including all areas of the Sherpany Azend® framework, including relevant training and certification
  • Deliver the technical integration of customer projects incl. Documentation according to project plan and/or customer requirements
  • Train and continuously enable the sales and customer success teams to self-sufficiently cover security and technical topics in future
  • Prepare, run and follow up of technical customer workshops (both prospect or customer stage)
  • Prepare, execute and test technical training for value added resellers
  • Set up processes, preserve information and train internal stakeholders to smoothen/facilitate hiring and onboarding on further implementation specialists
  • Identify training needs in the CHE Support team to add skills and capabilities for resolving more technical requests from customers
  • Occasional travel to customer meetings (<20%, ideally very little)

Requirements:

  • a university degree / IT Education and at least 2-3 years of professional experience in SAAS, solution selling, implementation projects or consulting
  • Experience in project management; both on the customer side and with cross-functional projects
  • strong communication skills and feel comfortable in dealing with customers and internal stakeholders
  • Fluent German and English (written and oral), other languages like Italian and French are a plus
  • a passion for sales, customer success and the successful implementation of logistics processes
  • a flair for identifying opportunities to simplify processes and solutions while maintaining customer satisfaction
  • Attention to detail and the drive to complete implementations successfully and qualitatively
  • an excellent work ethic and the ability to rise above yourself even under pressure
  • Willingness to travel occasionally (national and international)
  • Ideally based in Germany or Switzerland, but open for other European locations

How you can imagine us:

  • You are part of an international company with a flat hierarchy, in which you can take lot of responsibility and your ideas are always welcome
  • In order to maintain your work-life balance we offer flexible working hours, home office and/or remote-working
  • Your personal and professional development is important to us which is why we offer financial support for further education, trainings etc.
  • We work with modern Apple products; every employee receives an own MacBook
  • Last but not least: Our corporate culture means a lot to us which is why we organize regular team events and cultivate a value-driven cooperation

Our recruiting process:

  1. Send us your online application
  2. First interview with Daniela (30-45 min)
  3. Second interview with Hiring Manager (60 min)
  4. A position related task
  5. Trial Day with the Team
  6. Offer 🎉

Looking forward having you on our team soon! 😃

Your contact person for this role:

Daniela Bachmann
People & Recruitment Partner
daniela.bachmann(at)sherpany.com