As a Collection Analyst, you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

We are looking to hire a Collection Analyst to join our team for a 6 months contract.

WHAT YOU WILL :

Perform analysis of collection practices and develop process improvements

Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes

Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy

Analyse delinquent accounts, unapplied payments, prepare weekly reports on high-risk accounts and make resolution recommendations

Prepare and analyse reports for bad debt, assist with invoices, credit memos and other adjustments as necessary

WHAT YOU'LL NEED:

6 months - 2 years of relevant experience in Collections Role.

Excellent communication skills, both written and verbal, and strong customer support approach

Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision

Order-to-cash business process management experience will be a plus point

Bachelor’s degree in Accounting or Business or equivalent work experience