Principal Product Manager - Telemetry

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We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

Telemetry is the core of many data platforms, because it serves as the foundation for observability, monitoring, and real time metrics. Working with Telemetry data can be challenging - data volumes can be inconsistent, it may require low-latency processing, and data may take many different shapes and sizes. The Snowflake Telemetry team is building a robust and real-time platform that uses Snowflake advancements to make working with telemetry data as easy as any other data. Our mission is simple - we want the best toolbox of simple yet powerful technologies for processing telemetry data from any source - inside or outside of Snowflake. 

 

We are hiring an experienced Principal Product Manager to design, develop, and further extend our vision for telemetry, especially when it comes to making Snowflake the central hub for all telemetry data.  This is a large, business critical, and ambiguous role, with high visibility.  In the right hands, we believe this has the potential to substantially shape the future of our business. It’s a particularly unique entrepreneurial role in an exciting, new part of our business.

 

We’re looking for candidates with strong technical and product management skills, as well as business and strategic acumen. At Snowflake we put our customers first and want to continue building products that our users love.

 

AS A PRINCIPAL PRODUCT MANAGER AT SNOWFLAKE YOU WILL:

  • Define and evolve the vision, roadmap, and definition of success for one or more key areas of the Snowflake product, specifically for Snowflake’s new telemetry platform and technologies.
  • Work in a cross-functional and collaborative role spanning product, design, development, documentation, QA, marketing, sales, and support as well as our business partners.
  • Collaborate across the Snowflake leadership team as well as the PM and Engineering organizations to help drive buy-in and agreement on the vision and the product.
  • Participate in and contribute to open source projects and formats, such as those related to telemetry and real time processing.
  • Manage programs and structured projects related to the design and delivery of engineering efforts. 
  • Partner with other Snowflake Product Managers on cross-company initiatives.
  • Lead customer preview programs and engage in frequent conversations with customers to understand their needs, listen to their feedback, and determine the usability of the product which will influence the product roadmap and feature design.
  • Help coordinate project execution across feature teams.
  • Own the end-to-end product life cycle from customer scenarios, product requirements, priorities, customer reviews, all the way to product/feature evangelism.
  • Manage a robust customer community for your feature areas.
  • Leverage data to help find the best solution to our complex problems.

 

OUR IDEAL PRINCIPAL PRODUCT MANAGER WILL HAVE:

  • The ability to grasp the breadth of the Snowflake data cloud vision and product and, at the same time, dive down to the detailed level of a specific feature.
  • Prior experience executing a vision from start to finish in the past, with an ability to take a one-word, or one-sentence, product vision and expound on it to drive a product roadmap.
  • Strong interest in telemetry, real-time data processing/streaming, Internet of Things (IoT), and enthusiasm working with open formats and standards related to telemetry.
  • Proven expertise in understanding the voice of the customer and partnering across engineering, marketing, and sales to deliver compelling products that meet those customers’ needs.
  • Demonstrated track record of shipping successful telemetry-focused offerings in the cloud.
  • Decisive and detailed oriented personality, and ready and willing to stand by their decisions.
  • Ability to thrive in the dynamic environment that comes with being part of a hyper-growth company. That means flexibility and willingness to jump in and do whatever it takes to be successful.
  • Ability to work with teams in multiple geographies.
  • Comfortable presenting and working at the CxO level within Snowflake and with Snowflake’s customers and partners.
  • 10+ years of experience in product management.
  • Hands-on experience with products and technologies such as OpenTelemetry, Splunk, Apache Kafka, Apache Spark, Apache Flink, AWS CloudWatch, and Azure Monitor
  • Prior experience working with database systems is considered a plus.
  • Bachelor's degree in Computer Science, Engineering or similar.