Senior Cloud Services Engineer

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Build the future of data. Join the Snowflake team.

We’re hiring talented Cloud Services Engineers that are passionate about using software-based approaches to solve complex challenges and automate those solutions.  You’ll be part of the cloud engineering organization where we have a strong focus on using engineering and software practices to manage and scale our cloud infrastructure.  Working in cloud engineering, you’ll lead and contribute to initiatives aimed at supporting our infrastructure, process, systems, and automation.  You’ll build a deep understanding of Snowflake's service and use that knowledge to optimize and evolve our infrastructure reliability, availability, serviceability, and profitability. 

You’ll work with some of the brightest engineers on the planet. To be successful, you’ll need to be technical and capable of holding your own with other strong peers.  You possess excellent communication, collaboration, and diplomacy skills. You have experience practicing infrastructure-as-code, including using tools like Terraform and Ansible. You have software development fundamentals, systems knowledge, and troubleshooting abilities.

If you love solving problems at scale, prefer to write scalable, reliable, and testable solutions to automate infrastructure management, are an ace troubleshooter, and are deeply technical, then this is the role for you!

AS A SENIOR CLOUD SERVICES ENGINEER AT SNOWFLAKE YOU WILL:

  • Introduce tools to facilitate greater automation and operability of services
  • Architect, deploy, and scale observability infrastructure 
  • Participate in on-call rotation and ensure uptime of services
  • Create runtime tools/processes that optimize cloud triaging and limit downtime
  • Define best practices around making our systems and services measurable
  • Work closely with our various teams to ensure those best practices get applied 
  • Utilize your deep experience and problem solving skills to help prevent and investigate production issues
  • Plan and lead complicated technical projects that interact with a wide variety of teams within the company
  • Take a data-first approach that helps define the investments of the world's largest cloud service providers 

OUR IDEAL SENIOR CLOUD SERVICES ENGINEER WILL HAVE:

  • Multiple years experience with:
    • Software engineering or DevOps
    • Cloud computing (AWS, Azure, GCP, or others)
    • Distributed database systems (FoundationDB, Cassandra, MongoDB, etc.)
  • Experience in programming in at least one of the following languages: Java, Python, Go, C++ 
  • Experience with time-series based monitoring / observability systems
  • Experience with Cloud computing toolsets - Terraform, Vault, Packer etc. 
  • Experience with configuration management tools (Ansible, Pulumi, Chef, Puppet)
  • Firm grasp of TCP/IP networking and troubleshooting
  • Good knowledge of distributed systems, APIs, cloud computing patterns
  • Tremendous attention to details and ability to build reliable and scalable software systems
  • Effective communication and collaboration skills
  • Solid interpersonal skills conducive to a team environment
  • Able to debug, troubleshoot, and resolve complex technical issues
  • Self-driven & motivated, with a strong work ethic and a passion for problem solving
  • Experience and knowledge of Git, JIRA, and Jenkins a plus
  • Bachelor’s or Master Degree in Computer Science or related field

MANDATORY REQUIREMENTS FOR THE ROLE:

The position may require access to U.S. export-controlled technologies or technical data.

Employment with Snowflake is contingent on Snowflake either verifying that you may legally access U.S. export-controlled technologies and technical data, or successfully obtaining by obtaining, in a timely manner, any necessary license or other authorization from the U.S. Government to allow you to have the ability to access U.S. export-controlled technology and technical data.