Sr. Product Manager - Monetization Systems

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Build the future of data. Join the Snowflake team.

As a Monetization Product Manager you will be accountable for defining the future vision of Monetization of Snowflake products and offerings. The Product Manager will be responsible for defining all the processes starting from defining pricing, quoting, contract management, rating, billing invoicing, payments collections and revenue recognition.

This role will be supporting Billing and Revenue Architecture activities that fit within the overall Finance Technology strategy.  You will provide the necessary leadership, analysis and design tasks related to the development and enhancement of Billing and Revenue systems.  You will work closely with Product/Engineering development teams, technical experts to ensure that the value planned will be delivered in the most optimal way according to the business strategy.

You will also supervise the design and integration execution within the scope of the billing and revenue specification.  This role works closely with internal Financial, Sale Technology and revenue Operations leaders to effectively manage project plans and implement change management to OTC systems.

We expect you to support our team culture by working in the office 3 days a week (Tuesday, Wednesday, Thursday). To ensure working in the office, there is an expectation to live within a reasonable commuting distance to office you will be working in. Subject to change.

RESPONSIBILITIES :

  • Analyzing all billing procedures and identifying opportunities for improvement
  • Work with vendors to select the right products that need to be implemented.
  • Drive decision for build vs buy.
  • Communicating with other departments on the upcoming roadmap and providing clarifications.
  • Ensuring all billing accounts are set up correctly and according to their requirements.
  • Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc.
  • Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to the business vision
  • Manage the requirements throughout the project lifecycle by establishing and maintain agreements between the business users and the project team
  • Use knowledge of defined reference architectures, technology trends, and implementation experience in order to translate a business need into a solution blueprint that represents an end-to-end technical solution
  • Ability to Navigate the project team, IT personnel and business sponsors through a level of ambiguity including business process change, building organization and structure to requirements .
  • Collaborate with development teams and SaaS vendors to identify system improvements.
  • Manage prioritization, implementation, and change management of application changes/enhancements.
  • Document all changes to applications per internal controls.
  • Create technical documentation and conduct end-user training.
  • Document all changes to the SaaS systems, ensuring SOX compliance readiness 

We expect you to support our team culture by working in the office 3 days a week (Tuesday, Wednesday, Thursday). To ensure working in the office, there is an expectation to live within a reasonable commuting distance to office you will be working in.

REQUIREMENTS :

  • Bachelor’s Degree (preferably in Order to Cash Accounting, Information Technology)
  • 5+ years of business systems analyst experience in a global organization
  • At least 7+ years of Financial ERP System or similar large scale ERP systems experience is highly preferred.
  • Understanding of billing business processes, including but not limited to; Accounting, AR, etc.
  • Highly developed written and verbal communication and interpersonal skills.
  • Strong attention to detail, goal-oriented.
  • Versatility, flexibility, and a willingness to work independently within constantly changing priorities.
  • Commitment to excellent customer service.
  • Successful in dealing with other Snowflake employees at all levels
  • Familiarity with Tax (Avalara, Vertex, etc.) and credit card platforms are preferred
  • Understanding of Global entities processes/challenges