Sr. Network Product Engineer (Starlink)

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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. 

SR. NETWORK PRODUCT ENGINEER (STARLINK)

Starlink has the potential to connect everyone, everywhere.

Starlink’s Network Product Team is responsible for working across the Starlink engineering organizations to help define and build the network features and capabilities required to support Starlink’s diverse customers. In this role, you will manage products and features from inception, through development, testing, and rollout to customers. You will own the customer relationship and have input to the overall strategic direction of Starlink products.

We are looking for motivated, collaborative, and insightful individuals to work directly with our design engineering teams to develop new products and evolve existing products. Our development timelines are aggressive and you will be asked to rigorously explore solutions for previously unsolved problems. Our ideal candidate has a passion for making things work, is a highly detail-oriented self-starter, and is excited to do work with significant impact.

RESPONSIBILITIES

  • Define Starlink product offerings including hardware, software and especially network requirements and capabilities to support Starlink customers
  • Collaborate with hardware, software, and network engineers to create or improve Starlink products for different customer verticals
  • Support all phases of development from initial proposal development through successful test, demonstration, and operations
  • Work directly with the largest and most strategic Starlink customers and ensure that contract deliverables are delivered on time and solve the customer’s business and technical challenges
  • Support Sales teams with technical pre-sales support during the sales cycle by acting as the technical subject matter expert and assisting with proposal reviews
  • Drive overall commercial success of each Starlink product offering
  • Help define, measure, and manage customer success metrics

BASIC QUALIFICATIONS

  • Bachelor's degree in technical field (engineering, physics, or computer science) with 7+ years of industry experience
  • 2+ years of product or project management experience
  • 2+ years of technical customer facing experience

PREFERRED SKILLS AND EXPERIENCE

  • Background in network engineering and deploying network technologies in customer environments
  • Ability to support customer requirements and incorporate business development experience into solutions
  • Prior experience managing product life cycle development
  • Involvement in new product introduction
  • Candidates with experience in at least one of the following areas are preferred. Each program has new challenges and opportunities
    • Experience within the maritime, aviation, government, disaster response, or energy industries
    • Knowledge of satellite communication technologies and networking
    • Knowledge of networking systems and connectivity
      • Network connectivity, services, and protocols (Ethernet, Wi-Fi, IPv4, IPv6, DHCP, NAT, NTP, etc.)
      • Security models and network protocol analysis
    • Knowledge of communication systems
    • Knowledge of RF communication systems including phased array antennas, antenna patterns and how they apply to FCC/ITU regulations
    • Experience in mobile communication applications
  • Ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere
  • Project management experience including implementing a statement of work for enterprise customers
  • International experience supporting customers working in Europe, Africa, Asia, or South America

ADDITIONAL REQUIREMENTS

  • Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
  • Must be willing to travel to other SpaceX offices and customer locations as needed
  • Must be able and willing to physically install Starlink hardware in challenging customer environments

ITAR REQUIREMENTS

  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.