Because you belong at Twilio

The Who, What, Why and Where

We are building and powering the fastest growing $1B company in Silicon Valley and passionate about running a scalable strategy and analytics team. We seek an Analyst to build out our reporting and storytelling capabilities for the marketing organization.

The Twilio team is building additional muscle to analyze and accelerate the velocity of our pipeline. Focusing on our core sales-assisted and self-serve funnels, this person will fuel our continued growth by analyzing performance, deriving insights, and recommending improvements across our marketing channels. For anyone who wants to pursue a career learning about marketing efficiency and optimization, this is an excellent chance to learn alongside a team that knows their stuff.

The right candidate has strong technical skills, eye for business and analytical skills to identify and analyze ambiguous problems in a fast-paced environment.

Who?

Twilio is looking for an analyst who lives the Twilio Magic and has demonstrated a track record of technical expertise in a marketing setting.

• You are focused on efficiency and can work cross-functionally with business partners across Developer Marketing, Demand Generation, Field Marketing, Sales, and Web
• You maintain a steady pulse on our performance across both the self-serve and sales funnels and provide scalable strategies, insights to fuel growth
• You have the ability to manipulate large data sets with high dimensionality and complexity; proficiency in SQL, Excel/Google Sheets, BI reporting tools (e.g. Tableau, Looker), Salesforce. You possess the curiosity and potential to dive into statistical analysis and work with new data sets
• You will lead the creation and maintenance of current and future dashboarding requests, while incorporating scalable processes with consistent and standardized views
• You will build a framework to support merged funnel insights and understand how to connect disparate data across our systems
• Ability to bridge the gap between data analytics and business marketing. Uses context and experience to know the what, why and how of every piece of marketing investment
• Self-starter, highly motivated, able to shift directions quickly when priorities change
• 0-1 years of experience with analytical thinking and technical skills such as querying with SQL

What?

As an Analyst on the Marketing Strategy and Analytics team, you will live the Twilio Magic values:

• BE AN OWNER: Translate the metrics and review trends. Dive into the details and unveil efficiencies throughout our funnels to drive growth
• BE BOLD: Deliver insights that are executive-friendly and be proactive in sharing across our Go-to-Market teams to advise growth decisions
• RUTHLESSLY PRIORITIZE: Focus on what matters but also lead the ad-hoc analytical efforts in an unstructured environment to support identifying key insights that can impact our growth
• WEAR THE CUSTOMER'S SHOES: You have strong intellectual curiosity to partner with the business to understand needs, ratify against our priorities, and build trust with execution
• WRITE IT DOWN: You build documentation to empower partners to find their own answers and improve knowledge and understanding of our metrics.
• DRAW THE OWL: Be a builder. Use marketing visualization tools (Tableau, SFDC) to illustrate our current marketing motions. Support the overall analytics function by building queries and analyses (via SQL, Looker, Python) to support our business partners needs.