Because you belong at Twilio

The Who, What, Why and Where

Twilio is looking for an experienced Engineering Manager to support our Marketing Campaigns team based in Bengaluru, India. You will manage and grow an engineering team focused on developing an intuitive product that allows our customers to build and send their digital marketing communications. Additionally, you will also help us deliver solutions and build processes for a number of mission-critical systems, ensuring that Twilio is the leader in trusted communications. As one of the first hires of our Bengaluru team, you will play a key role in building and defining team culture and strategy.

As an Engineering Manager you will lead by guiding engineering teams taking on tough problems as we continue to push our technology forward. To take it to scale, you will oversee a complex distributed platform and will be concerned with availability, throughput, and latency by demonstrating data to assess business performance and deliver meaningful insights to improve efficiency and productivity. A successful candidate will be a self-starter, embody a growth attitude, collaborate effectively, be able to mentor junior engineers and operate highly resilient services.  

Who?

• You are a leader who can influence the technical direction of a team, but you understand that your primary mission is growing a rock solid engineering team.
• You grow and lead hardworking engineers with diverse technical backgrounds.
• You know your team's operational metrics and know how to keep them delivering high quality, resilient, services and products in a cloud environment.
• You use agile methodologies and believe in constant incremental improvements. 
• You are a leader that serves your team, empowers them, inspires them, and helps them grow, but knows when to hold them accountable as well.
• You believe in building a culture of learning and collaboration.
• You are deeply committed in helping your customers be successful.

 

Required: 

• 7+ years of relevant experience or equivalent combination of experience and education
• 4+ years of relevant work experience in an engineering management role
• Strong product and architectural vision and a demonstrated ability to collaborate, communicate, advocate, and execute on that vision.
• Ability to manage numerous projects, teams, and schedules in a rapid-growth environment, to coordinate successful/timely releases and achieve quality objectives
• Strong influential and persuasion skills to manage Right vs Right Now engineering decisions
• Ability to lead through change effectively

 

Nice to Have:

• Experience working with Marketing Technology Platforms

What?

As a Engineering Manager,  you will live the Twilio Magic values:

• Be an Owner: Manage and lead a multi-functional team focused on Enterprise features.
• Ruthlessly Prioritize: Collaborate with Product Management to define roadmaps and priorities.
• Be Bold: Lead your teams through thoughtful design, development, testing, code reviews, and operations.
• Empower Others: Hire, manage and mentor software engineers to foster their career growth.
• Wear the Customer’s Shoes: Drive quality, predictability, and velocity on your teams with a continuous improvement attitude.
• Be Inclusive: Act as an ambassador for Twilio, recruiting, motivating and growing top talent.

Why?

As a member of the Marketing Campaigns team, you will be directly responsible for helping build our next-gen marketing communications products. With a constant focus on our users, we hope to deliver a new set of tools that will disrupt the marketing SAAS industry.  You will get a chance to design and implement solutions that will provide marketers and developers alike with the tools they need to create personalized communication experiences for their customers.  Twilio adds in the complexities of scale and distributed systems to keep things interesting and seeks well-rounded talent to ensure a full perspective on our customers’ experience. 

 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our Bengaluru office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.