Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Senior Manager of Developer, Product and Technology PR who will be responsible for the strategy and execution of PR programs that showcase the innovation of Twilio’s growing platform and the vision of the company’s product strategy. This newly created role on the Communications team will partner closely with Twilio’s Developer Experience, Developer Evangelism and Product teams to build narratives that elevate, highlight and champion the global developer community. Equally important, this role will develop strategy for educating enterprises about the build opportunity and the way Twilio’s platform can help them breakthrough in the digital economy. 

Who?

Twilio is looking for an outstanding leader to join forces with the Corporate Communications team. The ideal candidate has previous experience working in a fast paced corporate environment. They have a passion for storytelling, enjoy being innovative, thinking creatively, building new insights, and have the awareness to wear the customers shoes. Regarding culture, we seek people who enjoy cracking challenging problems, empower others to thrive, have a strong point of view and also are able to adapt their playbook when necessary. This person has: 

• 10+ years PR/Comms experience, ideally with roles at both agency and in house
• Experience crafting PR strategy for enterprise brands and for a developer audience
• Ability to distill sophisticated, technical product into a consumable, understandable narrative for media and influencers
• Excellent writing and communication skills
• A self-starter with outstanding project management and organizational skills with an ability to prioritize independently, and delegate tasks when appropriate
• Ability to work cross functionally and enjoys collaboration 
• Bachelor’s degree or equivalent experience (Marketing, Communications)

What?

As a Senior Manager of Developer, Product and Technology PR, you will work as a key member of the global PR team - partnering to develop one cohesive narrative to reach a variety of audiences. The role is also responsible for developing the communication roadmap for product launches, updates, and maintaining the broader narrative on the Twilio product portfolio to create a steady drumbeat of news. Finally, this person will live the Twilio Magic values:

• RUTHLESSLY PRIORITIZE: Prioritizing all the program requests from the field. Work sales and marketing stakeholders to prioritize programs on a quarterly/annual basis.
• DRAW THE OWL: You are creative, innovative, and always think outside the box. You find ways to make magic happen regardless of time and budget challenges.
• BE AN OWNER & BE BOLD: Research new trends in virtual/in-person programs and experiment with new formats and platforms to drive customer engagement. Don’t be afraid to experiment and try new things.
• NO SHENANIGANS: Always act in an honest, direct, and transparent way.
• BE INCLUSIVE: To achieve our goals, we need a diverse set of voices in the room.

Why?

Twilio is a company that is empowering the world’s developers with innovative communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling challenges and crafting your own storyline. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.