Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Staff, Technical Program Manager (L4) to be a key leader in support of various projects within the Technical Security teams.  You will manage various programs related to Product Security, Pentests, Vulnerabilities Management, Multi-Account, QBRs and reporting on business metrics. You will meet with internal customers/stakeholders/vendors, and build a plan for the team to execute and be accountable and improve efficiencies throughout Twilio. Reporting to the Senior Manager, Product Security, this position is critical in supporting Twilio’s security growth efforts throughout the entire company. 

Who?

Twilio is looking for a leader who lives the Twilio Magic and has proven success partnering cross-functionally inside and outside a technical organization to align resources to accomplish project deliverables. They also have:

• Minimum of 5+ years of relevant experience, preferably at a leading technology company.
• Exceptional program management skills, the ability to track, identify risks to mitigate, manage complex processes, and a desire to collaborate with multiple teams and multiple projects.
• Track record of successfully partnering with cross-functional security, and engineering teams; collaboration and relationship-building is key. 
• Expert knowledge of standard processes of program management, ability to drive standardization and process efficiencies.
• Ability to influence without authority (both horizontally and vertically), analytical and leadership capabilities along with the capacity to thrive and succeed in a fast-paced environment.
• Excellent interpersonal skills; ability to articulate verbally and written.
• Bachelor's degree or equivalent experience required.

 

What?

As a Senior Technical Program Manager, you will live the Twilio Magic values:

• WRITE IT DOWN: Create, manage and analyze internal KPIs with a goal to improve operational efficiency across operations teams.
• DRAW THE OWL: Identify and qualify new organizational growth ideas from internal and external sources with the primary goal to operate at scale.
• BE AN OWNER & BE BOLD: Lead and assist in all aspects of day to day organization tasks and duties, including strategy, budget, operations reviews and development of long term planning.
• EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and have significant exposure to our executive leadership.
• NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating opportunities, conducting due diligence and bringing up new processes or organizational evolutions. 

Why?

The Information Security team is central to support Twilio's continued growth. We work closely with senior leadership, BU’s and Engineering teams to program manage company priorities. We lead all aspects of identifying, evaluating, and executing various strategic programs that drive inorganic growth and have a significant impact on the overall direction of the company.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in Denver, CO or Remote US. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. 

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.

Salary:

Denver / Boulder Metro:

$ 109,824 - $151,008

Rest of Colorado:

$96,096 - $132,132

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

• Prescription Drug

• Dental

• Vision 

• Flexible Spending and Health Savings Accounts

• Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

• Short and Long Term Disability Insurance

• Life and Accidental Death & Dismemberment Insurance

• 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

• $65 per month work-from-home stipend

• Up to $50 per month for wellness expenses and activities

• Up to $30 per month to use towards books/eBooks

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