Bridge LMS Admin

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about 3 years old

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ABOUT VARO
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

ABOUT THE TRAINING TEAM
Varo’s Training Team is unlike any Training Team you’ve been a part of. We are a group of passionate, hardworking, creative individuals who work together to create an enjoyable learning and development environment. We are responsible for teaching employees (new or tenured) about Varo’s product, policies, and procedures. As the Training Team we are the first face of Varo for our employees and we get the privilege of teaching employees how to be the face of Varo for our customers. We are firm believers that a fun work environment is the best work environment.

WHAT YOU'LL DO

  • Periodic audits and maintenance of all active and inactive employees and limiting access 
  • Create reports for each department to show course completion and due dates 
  • Maintain a list of users access
  • Assist with course authoring and maintenance
  • Assist with course assignments and groups associated with the course
  • Assist with reporting on course completion
  • Create courses with material that is collected from process owners
  • Train people leaders and process owners how to best utilize all Bridge features and functions of Bridge to get the most out of the tool and increase efficiency for all users 
  • Periodic audits of course material to ensure content is relevant and up to date
  • Maintain company wide trainings and recordings in Bridge
  • Work closely with Content Managers to create weekly courses for Operations on procedure and policy changes
  • Manage projects related to learning and development, training and human resources
  • Responsible for communicating among team members regarding the status of LMS projects
  • Operate on projects as necessary to ensure systems align with business strategies
  • Distribute, coordinate and construct learning evaluations

    • SKILLS AND EXPERIENCES THAT'LL HELP YOU BE GREAT

  • Positive attitude x100
  • 1+ year as an Admin of the Bridge Learning Management System 
  • 1+years of experience in a Training, Instructional Design, or LMS Administration role
  • English degree preferred or strong grammar and written communication skills 
  • Proficient in Google Workspace (formly G Suite)
  • Analytically minded and expert level knowledge creating reports that drive insights, learning, and identify areas of focus 
  • Experience communicating and coordinating with a remote team
  • E-learning design authoring tool experience preferred 

    • EXTRAS THAT WILL HELP YOU BE GREAT

  • Support integrations and maintenance of content and system
  • Configure, test, validate, and implement changes in Bridge
  • Serve as subject matter expert on current and upcoming Bridge capabilities
  • Familiarity with Excel and Google Sheet formulas, pivot tables, etc is good to have
  • Experience with data migration projects
  • Highly organized, detail-oriented and motivated
  • Possess highly effective written and verbal communication and interpersonal skills
  • Reliability - can you be here every day ready to work hard and have a little fun?
  • Consistency
  • Go-getter attitude 
  • Scrappy and ready for any task!
  • Self sufficient- can you be productive with minimal supervision?
  • Energetic
  • Work well with others
  • Adaptable in a fast paced changing environment
  • Proactive 
  • Positive attitude x100 (it's so important we thought we'd mention it again)
    • CULTURAL ALIGNMENT
    Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

    OUR CORE VALUES
    Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.  Assess new initiatives with the customers’ interest in mind. Act with empathy. 

    Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

    Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

    Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

    Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.


    Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Learn more about Varo by following us:

    Beware of fraudulent job postings!
    Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.