Sr. IT Systems Engineer

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ABOUT VARO
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

About the IT Team
We are looking for a Sr. IT Systems Engineer to help lead our small but mighty team. Varo is a great opportunity for candidates who want to work with excellent engineering and finance experts, have an exceptional aptitude for solving technical problems, enjoying collaboration, and helping others. Most of our employees are very technical and use a combination of Apple & Dell hardware. You will work with high-quality equipment and a talented team that will help usher Varo into the next phase of its maturity. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will ultimately help ensure that our corporate IT infrastructure runs smoothly, efficiently, and securely.

What you'll be doing

  • Design and configuring systems for Varo IT’s Saas/Cloud infrastructure
  • Monitoring system performance and troubleshooting issues
  • Monitor performance and maintain IT systems according to specific security requirements
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and deployment models
  • Provide level 3 escalation support for helpdesk tickets
  • Develop expertise to train and mentor the IT team on new technologies
  • Build an internal knowledge base with technical documentation, runbooks, and IT policies
  • Required skills and experiences

  • Proven experience as a Sr. Desktop Support Engineer, System Administrator, or similar “expert” level role
  • Deep understanding of macOS, Windows, and iOS/Android Hardware
  • Administration of SaaS applications GSuite, FreshService, Jira/Confluence, Slack, OKTA
  • Administration of on-prem or Cloud Service, AWS/Azure Managed Active Directory
  • A solid understanding of network fundamentals
  • Experience with HP Aruba Wireless Management, Palo Alto Firewalls, implementation of policies and enforcement
  • Proven experience in the administration of AV/Malware Tools like Sophos, CarbonBlack, and CrowdStrike.
  • Knowledge of Systems security (e.g., intrusion detection systems) and data backup/recovery
  • Design, configure, and deployment of MDM Platforms (Jamf, Kandji, Airwatch, InTune, SmartDeploy)
  • Experience with DLP Tools, Netskope, Prisma, Digital Guardian
  • Ability to create scripts in Python, Bash, Powershell, or other languages
  • Willingness to work well as part of the team or independently as an SME for projects
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills
  • CULTURAL ALIGNMENT
    Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

    OUR CORE VALUES
    Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.  Assess new initiatives with the customers’ interest in mind. Act with empathy. 

    Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

    Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

    Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

    Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.


    Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Learn more about Varo by following us:

    Beware of fraudulent job postings!
    Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.