Our mission
We're making Africa the first cashless continent.
In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this problem by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In August 2019, we expanded to Cote d'Ivoire. Now, we're enabling millions of payments a month and expanding across the continent. And that's where you come in...
How you'll help us achieve it
We’re looking for a cash operations assistant who’s resourceful and excited about getting things done. You'll be responsible for managing cash recovery from our agent network as we rapidly scale our business in Côte d'Ivoire.
In this role, you'll:
- Seek to understand all our cash movements in Cote d’Ivoire
- Execute approved instructions and money movements with integrity and in a timely manner.
Tasks include:
- Review the daily money movement schedule for the day and ensure approved tasks and priorities are taken care of.
- Work with our partner banks to ensure that cash availed to our CIT partners in time
- Send daily money movement reconciliations as per assigned tasks
- Ensure secure, efficient and timely delivery of all cash-in-transit as per assigned tasks to the partner
- Coordinate the collection of cash to be deposited in the adequate bank accounts by agents or super agents for next day usage
- Manage cash dispatch to the premium agents as may be approved by your line manager
- Maintain excellent relationships between the company and our partner banks
- Immediately report to the line manager any changes or variances taking place in the way that a job is normally handled
- Execute all operations seamlessly in strict compliance to the internal approved process
Key details
- Location is based in Abidjan with limited movements
- Work authorization in Cote d’Ivoire required
Requirements
- Proficient in French and English
- At least 4 years' relevant experience in treasury or operations
- Bachelor's Degree in a Finance or Management related course
Preferable aptitudes and qualities
- Upholds integrity at all times
- Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth
- Demonstrate tenacity and a willingness to go the distance to get something done
- Are comfortable defaulting to over-communication and overreaching when it comes to urgent troubleshooting needs
- Adjust quickly to changing priorities and conditions and cope effectively with complexity and change
- Are analytical in your approach to problems (Very important!)
- Are excessively detail oriented and seek to achieve excellence in everything you do
- Moves swiftly and executes tasks timely.
Bonus points if you
- Have a bachelors degree and Master's degree in Finance or Management related course would be an added advantage
- Have worked at a financial institution (bank, money transfer service or micro-finance, mobile money) at a supervisor level
Our team
- We're a team of 300+ Senegalese, 100+ Ivorian and 60+ remote people who are deeply passionate about our mission of bringing great financial services to the people who need them most.
- We foster autonomy for our employees. You'll learn to own your own projects at every stage, from understanding the problem to monitoring your solution in production.
- We’re backed by world-class investors including Khosla Ventures, Founders Fund, Y Combinator, and the cofounders of PayPal.
How to apply
Fill out the form below, and upload a resume plus a cover letter describing your interest in Wave and the role. We review applications on a rolling basis.
Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.