Wayfair is reinventing the way that people shop for their homes. We have over two million people shopping across our 10+ million products daily, 18,000+ Suppliers and hold both customer satisfaction and supplier satisfaction as core values. Our extremely fast growth from an already large base of business demands high functioning, entrepreneurial teams.
The global Supply Chain Integration (SCI) team sits at the core of Wayfair’s business.
The Supply Chain Integration Assistant Manager is responsible for team performance, targeting opportunity areas for individuals as well as the team. You will work closely with upper management to drive KPIs, while developing staff and driving projects. The ideal candidate has a proven aptitude for people management, is a quick learner, can work efficiently, and is detail-oriented. As this is an evolving team with a fast-paced workload, successful team members have a proclivity toward putting the customer first while looking for the most efficient solution.
What You’ll Do:
- Manage a team of 6-10 associates who are responsible for daily transactional work coaching suppliers on process and procedure
- Coach, mentor, and assist in developing staff and their professional development
- Help develop, implement, and execute strategic projects
- Resolve escalated supplier issues
- Monitor, report and drive individual and team performance
- Lead team meetings, hold regular check-ins with staff
- Participate in the interviewing and hiring processes
- Write and administer performance reviews
- Suggest and implement changes to internal process to improve efficiency and effectiveness
- Work cross functionally with other teams to ensure best practices
- Report to senior management on team performance, development, and improvement areas
What You’ll Need:
- Two or four-year college degree preferred
- Supply Chain or Ecommerce related experience preferred
- At least one year of people management experience
- Ability to multitask and shift priorities quickly and often
- Excellent communication skills, both written and verbal;
- comfortable with regular phone communication
- Strong and consistent attention to detail
- Problem solving mindset and an entrepreneurial spirit
- Self-reliant and able to motivate others
- Process-oriented with strong analytical skills
- Ability to think strategically and tactically within a dynamic, fast-paced organization
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.