Associate Director, Catalog Domain Services

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about 3 years old

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Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 15 million items across home furnishings, decor, home improvement, housewares, and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

Catalog Domain Services is on a mission to create highly scalable, flexible software that allows Wayfair to give each Customer and Supplier an ideal experience. We operate as an enterprise-level interface between Wayfair’s Catalog of 15M+ products and other major business areas (e.g., marketing, web/mobile, supply chain) who request our data billions of times daily to power their operations in increasingly dynamic ways. Additionally, we blaze the trail for identifying and adopting new technologies to power a more efficient and flexible technical ecosystem throughout Catalog engineering, often in collaboration with other groups across Wayfair engineering.

If you are interested in solving high-impact operational and technical challenges at the core of a highly-scaled e-commerce business alongside great colleagues, there is no better place to be.

In this role, you will be responsible for providing senior product leadership for some of our largest, highest-leverage strategic initiatives and technology investments. This is a very cross-functional, high-visibility role with an ability to substantially impact Wayfair’s long-term success. 

What You'll Do:

  • Lead product strategy and roadmap definition for 3-4 sprint teams across Catalog Domain Services. You will envision and guide the creation of technology platforms that allow hundreds of teams within Wayfair to communicate effectively about our catalog of >15 million products in flexible, dynamic ways.
  • Drive multiple cross-functional initiatives through a blend of product thought leadership, process engineering, relationship building & influence, team building & coaching, and direct intervention where appropriate.
  • Be a highly visible thought leader to the VP+ level, acting as a primary leader for major cross-functional technical efforts (e.g., dynamically tailored customer experiences).
  • Act as a manager-doer, coach multiple senior product managers to develop their skills and grow in autonomy, while rolling up your sleeves to assist them directly where necessary.
  • Guide problem scoping and discovery across multiple functional areas, drive requirements synthesis, and facilitate prioritization to determine how Wayfair should invest in technical capabilities that drive the highest impact business outcomes.
  • You will act with a high degree of autonomy and ownership, creating strong relationships with senior cross-functional leaders (both technical and non-technical), establishing a shared vision for success, and delivering results that create meaningful business impact.

What You'll Need:

  • 7-9+ years of product management or comparable experience in an agile development environment, ideally with exposure to a relevant product area (eCommerce or B2C; SaaS platforms; Enterprise application experience).
  • 3+ years experience managing multiple teams and creating leverage from other product managers through effective coaching, expectation setting, delegation, and direct intervention. 
  • Past experience operating in a leadership role to successfully drive large cross-functional projects with significant business impact.
  • A high degree of technical fluency, with familiarity building technical platforms operating at scale in large engineering organizations using modern technical tools (orchestration engines, top-tier programming languages, SQL vs. NoSQL databases, API technologies, etc.)
  • Superior organizational and analytical skills with hypothesis-driven problem solving and turning data into actionable insights.
  • Excellent communication skills with demonstrated experience forming consensus out of ambiguity and complexity, influencing senior business and engineering leaders, and driving teams forward with sustainable urgency towards clear goals 
  • Entrepreneurial mindset, with a bias for action and ability to deal with ambiguity and fast paced  environments.
  • Bachelor's degree in a technical discipline (e.g., computer science, mathematics, physics, economics) or equivalent practical experience

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.