What You’ll Do
- Operations leadership
- leading a team of operations managers and analysts to shepherd day to day operations which includes ensuring over 95% utilization of our ocean contracts, managing allocation planning for 6-8 week window, achieving our KPIs and building a origin side market intell.
- Manage our partners- origin agents by monitoring their performance and conduting regular business reviews like MBR, QBR etc.
- Build strong relationships with local ocean carriers and regulatory bodies across Asia.
- Drive process consistency across all origin teams that work with OAs - CFS and Shipper Engagement.
- Define the future state of Origin operations by proposing and defining best ways to improve visibility and predictability of all origin operations
- Work closely with the Boston team and identify opportunities to streamline E2E flows from order management to departure at origin.
- Driving tech roadmap and lead tech-build collaboration with Product Management and Engineering team to enhance capability and efficiency of origin operations
- Explore and evaluate further opportunities at origin to build tech as competitive edge for our operations
- Building out the origin operations team to ensure adequate and appropriate positioning of staff to positions, high degree of employee engagement, a strong career path for each team member
What You’ll Need
- Both English and Mandarin to a business level fluency
- MBA preferred, Bachelor Degree with 5+ years post MBA operations improvement project management, and/or entrepreneurial management experience
- Background in Freight forwarding and/Or ocena carriers is a must
- Analytical and process improvement skills
- Proven track record of leadership, taking ownership, and driving results
- Ability to develop, articulate, and execute strategy
- Exceptional communication skills across various levels of leadership and ability to partner with all levels of operation in the field
- Ability to inspire others to strive towards a culture of Continuous Improvement - with high energy and coaching approach
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.