About The Team
The Small Parcel Transportation Planning team is responsible for determining the most optimal way for Wayfair to ship our FedEx/UPS eligible product through carrier networks - a task that becomes increasingly complex as Wayfair continues to grow. We are hiring an Associate Director to lead the planning team supporting all of our North American shipping, from both our CastleGate fulfillment network and our vast Dropship supplier network. In this role, you will lead initiatives that unlock the capacity we’ll need to support Wayfair’s rapid growth, all while driving improvements in week-on-week “run” processes to improve speed and reliability for our customers.
What you'll do
- Establish the vision for the future of Small Parcel Planning, unlocking customer-facing speed through establishing predictable network capacity
- Sit at the intersection of weekly “run” functions and initiatives that support rapid growth
- Leverage an analytical mindset and customer-centric instincts to build for future growth, defining roadmaps in collaboration with technology partners and cross-functional teams
- Drive continuous improvement in recurring planning processes for steady-state and high volume events
- Lead and develop a team of managers and analysts
A strong candidate will likely bring:
- 8+ years of experience or 3+ years of post-MBA experience, experience in a planning function preferred
- Experience leading a team and partnering with a broad set of stakeholders
- Demonstrated experience leading a central operations function
- Strong written and oral communication skills with an ability to tailor communication style to the audience
- Ability to thrive in a high growth, entrepreneurial, and ambiguous environment
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.