Business Analyst, Centralized Ops and Projects

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Who We Are

Partner Operations drives best-in-class consumer experience by partnering with suppliers to create tailored supply chain solutions, and deliver cost-efficient, perfect orders at scale. Partner Operations is at the forefront of building innovative and scalable supply chain solutions that provide a unique, competitive advantage for Wayfair and unlocks value for our supplier partners. By leveraging our proprietary technology, fulfillment and delivery networks and supply chain services, we reduce costs, increase speed of delivery and ensure a reliable consumer experience. We are looking for highly motivated individuals to help expand this business and solve complex problems across operations, logistics and technology to achieve rapid growth.

Within Partner Operations, the Centralized Operations and Projects team is tackling exciting problems and driving solutions that address and remove the top operational pain points creating friction or hassle for our suppliers or internal teams. 

We are looking for a proactive, organized, and energetic individual that can actively handle the tactical execution of various supply chain strategies, and continuously maintain key priorities to drive best in class outcomes for our suppliers and Wayfair. Successful individuals in this role excel in written and oral communication, are  organized and are willing to partner and influence stakeholders to drive results. 

What You’ll Do

A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant and immediate impact on several initiatives that directly support our suppliers’ ability to make their business successful with CastleGate, Wayfair’s 3rd party logistics offering to our supplier partners.

You will be a fierce advocate driving the execution of these strategies as you partner with suppliers, internal stakeholders, and other cross-functional teams to deliver meaningful outcomes. 

What You’ll Do: 

  • Collaborate with suppliers and internal teams to develop and execute plans of action on a variety of key initiatives, including distressed inventory management, inbound and outbound execution, and other supplier touch points 
  • Report out on KPIs on a regular basis and escalate issues to leadership as appropriate
  • Partner with manager as subject matter experts on outbound disposition execution
  • Execute on additional tasks and projects, as deemed appropriate

What You’ll need:

  • Bachelor’s Degree or equivalent combination of education, training, and experience
  • Evidence of being a great team member in an inclusive environment
  • Excellent written and verbal communication and interpersonal skills 
  • High attention to detail and exceptional problem-solving and execution skills, with the ability to appropriately manage and prioritize projects and tasks appropriately and to influence key partners and stakeholders
  • Highly analytical, creative and innovation approach to problem solving 
  • Comfort operating with large data sets to identify trends, drill into specific details, make recommendations, and deliver upon desired outcomes
  • Demonstrated foundation in supply chain or logistics is a plus 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.