We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!
What You’ll Do:
- Provide immediate & ongoing support to all users on CMMS
- Where required support and train new starters with all aspects of CMMS
- Continue development of the Wayfair CMMS Playbook to support individuals with on hand training documentation for all aspects of the CMMS tool
- Develop individuals into CMMS super users across the network, identifying individuals in specific regions of the DC network
- Assist the Maintenance Admin providing expertise when setting up appropriate spares holding levels
- Producing and developing existing and new maintenance reports, which will support improvements on site operational effectiveness
- Assist in development of preventative and predictive maintenance programs across the entire network
- Maintain CMMS procedure and task data integrity with recommendations of any changes to maintenance managers with feedback from maintenance technicians
- Leverage CMMS technology to develop robust maintenance tracking and improve department efficiency
- Carry out Day to day Administration of the system, ensuring the tool is operating as intended.
- Troubleshoot and problem-solving CMMS issues daily
- Maintain existing reports within the Wayfair report library, ensuring accurate reports are generated on time
- Provide solutions to general daily requests across the network
- Work closely with CMMS Support Team, staying current with any updates to the system
- Maintain data within CMMS, ensuring all obsolete data for sites is suitably archived
- Development and ongoing support of the EU network maintenance audit
- Utilize CMMS to develop the network audit tool
- Utilize CMMS reports to score DC’s on individual maintenance performance areas, including structured scoring metrics
- Support, across network–
- Where required support in the setup of new DC CMMS, where appropriate owning the site setup.
- Support in the network alignment of PM’s, PM intervals, tasks, procedures, training, contracts ensure all sites with like for like equipment follow the same standards.
- Standardizing and aligning network on Inventory practices i.e. cycle counts, naming convention, transactions etc.
What You’ll Need:
- Excellent time management and organizational skills
- Strong written and oral communication skills—to include MS Office applications
- Strong interpersonal skills
- Has excellent analytical, planning & organizational skills
- Demonstrates a willingness to take the initiative in driving changes and introducing best practices.
- Ability to meet deadlines and work in a structured environment
- Practical experience in material handling system maintenance and maintenance technician experience
- Minimum of 2 years’ experience working with a CMMS system
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.