Senior Associate, Content Outreach
The Wayfair Content Outreach team is looking for an enthusiastic, self-motivated and process focused member to join our business as we continue our ambitious plan to build the best online housewares and furniture catalog. This person will apply quantitative skills to answer high-level business and strategy questions, collaborate with stakeholders across the organization, and support the management and growth of our enormous product catalog.
What You'll Do
- Independently drive process, technical, and operational improvements aimed at driving up supplier engagement, improving stakeholder satisfaction, and driving down operational expenses. Quantify the impact of improvements on our key metrics.
- Utilize creative problem solving to improve supplier and stakeholder processes and pain points
- Oversee offshore teams responsible for outreaching to our vast supplier network to secure missing catalog data, and improving the quality of Wayfair’s product catalog to drive customer trust and satisfaction
- Build and maintain strong partnerships with cross-functional stakeholders across Merchandising, Analytics, Engineering, and Data Science to align on status and action plans for high-priority, high-impact projects
- Leverage data and deep understanding of processes to root cause and solve quality issues at scale
- Challenge the status quo and bring solution oriented suggestions to the team
What You'll Need
- 3+ years of experience in an analytical role
- Strong analytical and quantitative skills, including comfort working with and manipulating large amounts of data:
- Experience with Microsoft Excel / Google Sheets (pivot tables, vlookup, etc.)
- Familiarity with data visualization tools (Looker, Google Data Studio, etc.)
- Proficient with SQL
- Process-oriented with strong organizational and communication (written & verbal) skills
- Strategic and analytical thinker with a powerful attention to detail; ability to multi-task several initiatives forward and work cross functionally on a dynamic, fast paced environment
- A track record of taking on challenges and delivering despite obstacles and limited resources
- An entrepreneurial spirit and mindset, with proven ability to rapidly get up to speed with job knowledge
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.