Who We Are

The Category Management team helps to build the long-term vision for all of Wayfair, while broadcasting out the set of objectives that are most important to the success of each category. 

Wayfair Professional (B2B) aims to be the destination for all products for every business, with a focus on customers in the Office, Hospitality, Interior Design, Contractor, Education, Healthcare and Property Management sectors. We support these customers with a dedicated site experience and differentiated service offering, including a large sales force to provide personalized customer support. The Category Management team works closely with cross-functional partners (e.g., Sales, Marketing, Merchandising and Promotions) to define and execute on the strategies to win with each target industry. Further, we manage the supplier relationships that are critical to each industry's success. Doing so requires becoming experts in customer behavior and effectively collaborating to drive roadmaps across the business. 

Wayfair is looking for an entrepreneurial leader to head the Category Management team for B2B Europe. B2B is one of the fastest growing businesses within Wayfair, and this represents a great opportunity to shape the strategic vision and create meaningful impact in the organization.

This is a unique general management role for a highly motivated and energetic individual looking to join a high growth company and make a significant business impact.  You will be accountable for the growth and profitability of your categories and will partner closely with your cross-functional senior counterparts to drive the overall strategic agenda. 

In this senior leadership role, you will develop and implement specific category business plans to support the needs of our diverse customer base and work closely with cross functional teams to create a best in class online B2B experience.

What You´ll Do

• Develop the go to market approach for B2B in Europe and the setup of the B2B CM team within the Wayfair organization  
• Fully build out assortment: Contribute to developing a comprehensive strategy to multiply our assortment for Wayfair Professionals. While doing so, have a strong focus on maintaining site performance and navigability in addition to developing partnerships with suppliers and brands not yet on site.
• Create best-in-class storefront and merchandising experience: Give B2B customers the ability to easily visualize products in their homes, compare and contrast across brands and functions, and understand the unique value proposition offered by each product that is well curated and inspiring.
• Build a high performing, dynamic team: Build a high performing team that is capable of driving industry leading speed and reliability in the context of rapid growth. Manage and develop a team that works closely with executive leaders to deliver a comprehensive understanding of our business drivers as we continue to scale
• Craft category specific logistics solution: Assess current shipping strategy; partner with the operations team to optimize speed of delivery, reduce damages, and unlock strategies that generate a game-changing competitive advantage and enduring customer satisfaction.
• Manage supplier stakeholders: Help drive deeper partnerships with key suppliers to unlock better costs and find creative savings. A critical part of the role is building long-term relationships with, negotiating with, and influencing new and existing suppliers.
• Influence a diverse set of internal stakeholders: Directors of Category Management are STO (single thread owners) of their business at Wayfair. Given Wayfair is a matrixed organization with ownership divided across specialized, expert teams, executing a cohesive strategic plan requires understanding, influencing, and motivating many different teams and individuals.
• Assess performance and adapt strategy: Frequent deep dives into the performance of the business will be critical to understanding what is and what is not working. Wayfair works fast and needs a leader who utilizes data to drive action and bring confidence to stakeholders that teams are focusing on the right areas of the business.

What You´ll Need

• Minimum of 12+ years relevant experience, preferably in management consulting and / or e-commerce
• Ability to thrive in a high growth, entrepreneurial, and ambiguous environment
• Proven track record of leadership, taking ownership, and driving results
• Ability to develop, articulate, and execute strategy
• Ability to pivot priorities as data-led insights evolve
• Prior experience recruiting and building high performance teams
• Ability to multi-task and work well within a dynamic organization
• Comfort in technology-driven business environment