Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. As part of the Wayfair Transportation & Delivery teams, the WDN 4-Walls teams are responsible for building our next generation sortation technologies in our delivery network to enable the perfect customer delivery experience. We have big aspirations for more advanced capabilities that will help transportation facilities in our network optimize for operational performance. This role will drive step change improvements in Wayfair’s speed, reliability and supply chain costs around millions of packages flowing through our proprietary supply chain network. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways. And we’re a highly collaborative, supportive team that values learning, psychological safety and intentional career development.
You will lead a team of product managers to define and execute the product strategy and roadmap for our WDN 4 Walls teams, building a scalable technology platform for managing sortation of packages in all our transportation facilities (middle mile, last mile and 3rd party) across North America and Europe. You will own the overarching vision, driving product prioritization, requirement creation, and execution of product development with Engineering, Design, and Operations teams. This role is highly strategic, requiring close partnership with many internal stakeholders including other transportation and warehousing technology teams, operations, industrial engineering and finance teams.
Successful candidates will be entrepreneurial and creative problem solvers who are able to lead high-performing cross functional teams that bring their vision to reality. They'll also be able to dive deep into the technical details of their platform while simultaneously defining and communicating front-line vision as a key leader within our organization.
What You'll Do
- Partner with senior stakeholders to define the product long-term strategy and translate it into an operational roadmap
- Define and measure business impact, and monitor performance of initiatives and communicate performance metrics to key stakeholders
- Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the team to drive results
- Develop and maintain the overall product roadmap in collaboration with stakeholders from Engineering, Design and Operations
- Lead and develop a team of junior and senior product managers
- This position will require travel to operational sites through North America and Europe.
What You’ll Need
- Extensive experience building high-impact products (B2B preferred) and driving large projects across a large, complex organization
- 5+ years' experience successfully leading and improving teams that are highly effective both in terms of impact and team culture.
- Deep understanding of business strategy and metrics
- Ability to think and perform both tactically and strategically
- Experience managing and influencing a global team of stakeholders in a matrix environment
- Experience in supply chain and logistics is preferred
- Ability to multi-task and work well within a dynamic environment
- Entrepreneurial mindset, with a bias for action and ability to deal with extreme ambiguity and rapidly changing environment.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.