Who We Are
Are you a team player and creative thinker with strong program and people management skills? Are you driven to create programming that supports our employees, driving eNPS and retention rates? Wayfair is looking for an Employee Experience Manager to join our Global Supply Chain Employee Experience Team to support our EU Operations..
The Employee Experience Manager is responsible for creating and deploying impactful engagement programs, employee events, and creating memorable experiences. You will partner closely with the Supply Chain leadership team and other functional leaders, plus understand the voice of the employee, to identify opportunities that will help drive employee satisfaction, retention, and performance. It’s a fast-paced and influential role within a fun and high-energy team.
What You’ll Do
- Take the lead on driving a Global Project to implement a multilingual workforce across our Supply Chain, operating in multiple countries across multiple languages
- Define, own, and provide visibility on our Apprenticeship Programs across the UK and Germany Supply Chain. Managing an Apprenticeship Specialist in Germany to support the evolvement of our programs
- Plan and organise employee activities related to large organisation events
- Provide leadership for and budget management for Engagement efforts at associated Supply Chain sites
- Partner with cross-functional teams (Talent Management, Corporate, Operations, etc) to ensure coordinated effort across the Global Supply Chain footprint (e.g., Employee Resource Groups, Diversity and Inclusion efforts, Community Involvement)
- Continually assess engagement program needs and develop new initiatives to ensure new creative ideas and thoughts are heard by our frontline teams
- Frequently travel around UK, Ireland and Germany (Based 2-3 days per week in a Supply Chain location)
What You’ll Need
- Experience in program or project management
- Experience in delivering programs to front line
- Fluency in English is required and fluency in German is a plus.
- Excellent written and verbal communication skills
- Ability to work cross-functionally and experience working with senior company leaders
- Strong problem solving skills to deliver a multilingual workforce Global Program
- Attention to detail, with the ability to prioritise and meet deadlines
- Experience working in a multilingual work environment or curating ESOL programs is a plus
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.