Head of Business Trends & Research

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over 2 years old

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Who We Are

The global Business Trends and Strategy Group acts as a centralized business analysis team. We are experts on the business drivers that determine each of our global market's business health (including, but not limited to, traffic, revenue, profit and operational metrics). We build tools, processes and partnerships both to quickly triage blockers to growth and push on the highest impact levers to amplify business performance. We are focused on building and evolving the right set of reporting and communications to continually strengthen, improve, and drive site conversion and customer traffic. We will do this by focusing the executive team on the right drivers of success, closely tracking performance against these drivers, and partnering to help drive roadmaps to focus on highest impact opportunities.

What You'll Do

  • You are an extension of the Executive team and part of the broader Business Trends Team for Wayfair's European markets, owning and monitoring overall business performance metrics. 
  • You own recurring executive performance reviews and updates (incl. with senior C-suite executives). You drive the agenda, create and contribute to executive communications and readouts, and ensure the executive team is fully up to date on business performance.
  • You establish metrics for review with the leadership team; by choosing the metrics you influence EU goal setting and the strategic direction
  • You lead hands on business investigation and issue resolution, coordinating the broader team and running analyses yourself
  • You dig deep into Wayfair data to find the drivers and root causes of business performance as well as proactive opportunities. You derive action plans/business initiatives from your insights
  • You connect to all parts of the business to develop an understanding of business drivers and consolidate them across all functions. 

What You'll Need

  • Collaboration: proven experience and passion for working across functions and with C-level leaders, synthesizing multiple points of view and owning a coherent action plan, all while negotiating and influencing others
  • Communication: strong written and verbal communication skills that can be tailored to internal partners
  • Analytics skills: strong command of Excel and SQL (or willingness to learn and work with SQL; in that case experience with any programming language)
  • Market knowledge: familiarity with the EU market and macro situation; some knowledge about the competitive landscape
  • Background: experience in consulting and/or corporate strategy with a heavy analytical emphasis; STEM background preferred 
  • Fluency in English

 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.