Location: Remote in Ontario, Canada 

Senior Manager, Canada Customs

The Global Trade Strategy & Operations team is at the heart of Wayfair’s global supply chain. We ensure our products reach our millions of customers around the world in an efficient, compliant and cost-effective manner. We unlock value for our customers and suppliers through world-class cross-border operations that are efficient and compliant, by using tech capabilities to build scale, and by pursuing duty-reduction strategies. The Canada Customs team oversees all aspects of our cross-border activities in Canada, including our day-to-day operations, trade strategy, government relations, and compliance program.

What You'll Do

• You’ll lead a team of 6 people across North America responsible for managing our overall Canada customs strategy, building and executing a comprehensive roadmap across the dimensions of efficient operations, cost-reduction, and compliance.
• You’ll be a part of Wayfair’s Canadian leadership team, providing subject-matter expertise to our internal and external stakeholders.
• You’ll oversee our cross-border operations in partnership with Wayfair’s Transportation teams, including customs processes, brokerage relationships, ensuring compliance, and managing external audits.
• You’ll partner with our dedicated tech team and other cross-functional partners to execute on our roadmap, build new customs platforms and tools, and improve our processes.
• You’ll work with Wayfair’s Government Relations team to partner with the Canada Border Services Agency, the Canada Revenue Agency, and other government entities.
• You’ll devise and implement cost-saving strategies, including leveraging free-trade agreements, supply chain enhancements, and classification determinations.

What You'll Need

• 5-10 years’ industry experience, including 5+ managing a team.
• Expertise in Canada customs, including a CCS or CTCS designation or equivalent experience.
• Experience in a fast-paced, data-centric tech environment. Experience with SQL or Google Big Query is an asset.
• You have the ability to think both strategically and operationally; you’re willing to think creatively about customs, while also ensuring compliance.
• MBA preferred.

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

Equal Opportunity Employer

At Wayfair, we don’t just accept differences - we celebrate it and support it. Wayfair is proud to be an equal opportunity workplace. Wayfair does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Ontario Disability Act

Wayfair complies with federal and provincial disability laws and makes reasonable accommodations for applicants and employees with disabilities. Reasonable accommodations are available on request if needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.