Lead Analyst - Operations Tech Analytics (f/m/d)

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Who WE are

Wayfair is one of the world’s largest online destinations for home furnishings and décor. We think of ourselves as a data-driven tech company and we are very proud of what we have achieved so far feeling stronger than ever. That is the reason why we are looking for splendid talent like YOU that will help us conquer our industry across many EU countries. 

Here you will work with a unique tech stack created by the best engineers and data scientists, and you will also have the opportunity to closely collaborate with the smartest teams within the Berlin tech ecosystem. Innovation and creativity are key factors for us, and we are ready to invest big amounts in order to offer the best-tailored customer experience on earth.

Wayfair Berlin is now looking for a  Lead Analyst with strong attention to detail, excellent quantitative skills, and strong business acumen. You will need to have the ability to make decisions based on data and be able to look at  "the bigger picture", as well as have a cross-functional and collaborative mindset to work together with our Product Analytics team. 

 

Role & Team description

Operations Technology Analytics is a new team focused on understanding and optimizing user interactions with our Operations Technology tools and technologies. Operations Analytics is responsible for integrating analytics into the DNA of these growing tech teams, unlocking the insights that will guide the business in our quest for cost-efficient, perfect orders, at scale.

We bring a multidisciplinary blend of analytical experience, strong technical capability, business strategy, and stakeholder management. Moreover, we’re a highly collaborative, supportive team that values learning, psychological safety, and intentional career development.

As a Lead Analyst in the Operations Tech Analytics team, your goal is to unlock insights that enable our tech team and cross-functional partners to deliver a world-class experience to our customers and field associates so that everyone can live in a home they love.

Who YOU are 

The right candidate has a passion for diving deep to retrieve/synthesize data into clear insights and actionable recommendations, and be able to translate and present those to our stakeholders. You should feel comfortable working with large datasets and rely on business acumen to form and test hypotheses. 

You should also have a bias for action and an avid interest in seeing our findings turned into real-life results. Initiative, proactivity, and an agile mindset will be highly appreciated.

There are virtually no limits to how you can grow your role – we love an entrepreneurial spirit!

What You'll do

  • Develop the strategic analytic agenda to unlock insights and guide the business.
  • Collaborate closely with all facets of the organization including product management, engineering, and creative design to leverage data and analytics to drive decision making and accelerate profitable growth.
  • Proactively monitor customer and field associate behavior with Ops Tech products to identify potential opportunities, establish root causes, and resolve issues.
  • Bring your expertise in A/B testing to identify, design, execute and analyze thoughtful experiments to make high-impact changes.
  • Leveraging your modeling skills, apply data science techniques to solve ambiguous problems.
  • Communicate key insights and recommendations to cross-functional executive leaders across the organization.
  • Be the go-to technical and analytical expert for junior analysts on the team.
  • Identify opportunities to leverage or develop new data science methods of solving business problems

What You'll bring

  • Bachelor’s in computer science, engineering, math, statistics, economics, or other quantitative disciplines; Masters preferred
  • 4+ years’ work experience in a relevant field working as a high impact analyst 
  • Proficient knowledge of SQL and statistical programming language(s) such as Python, R, SAS
  • Experience with experimental test design (e.g., A/B testing; Multivariate and Multi-Armed Bandit) and statistical analysis to drive business decision making
  • Experience with data visualization software (e.g. Google Data Studio, Tableau, PowerBI), as well as large/unstructured cloud data sets (GCP, AWS, Azure)
  • Experience working with large, unstructured data sets in a cloud environment (GCP, AWS, Azure)
  • Excellent communication and data presentation skills covering objectives, status, results, and recommendations
  • Demonstrated success influencing senior level stakeholders on a strategic direction based on recommendations backed by in-depth analysis
  • Prior experience proactively identifying areas where analytical efforts can produce a strong business value add and setting the analytics roadmap

What We Will Gladly Offer

  • Highly competitive compensation packages (comprising Base Salary, Bonuses and Equity). Full VISA sponsorship
  • Relocation support 
  • Full ownership of your wellbeing with our unlimited “Personal Time Off”,
  • Paid volunteering work,
  • Contribution to private pension,
  • Commuting schemes (car, bike, public transport),
  • Extensive internal training platform,
  • Free access to LinkedIn e-learning courses and programs,
  • Comprehensive financial scheme for Learning & Development opportunities and continuous education,
  • Access to free language courses,
  • Health & Sport memberships, 
  • Virtual child care,
  • Global Wellbeing Program,
  • Surrogacy and adoption reimbursement program, extended bereavement leave
  • Employee discount for Wayfair purchases,
  • Corporate benefits

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.