Lead Product Manager - International Supply Chain

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Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 15 million items across home furnishings, decor, home improvement, housewares, and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Partners Integration team ensures that shipping goods internationally is frictionless by providing our partners with integration services and a new platform to manage thousands of containers bound from ports in SEA to North America and Europe. Ensuring data accuracy, easy data collection and collaboration between our partners and Wayfair. 

We are looking for an experienced Lead Product Manager to lead the Origin Agents Integration space. This is a key domain that involves engaging deeply with our partners to identify key data points and milestones within a container’s lifecycle, ensuring reliable integrations and compounding that knowledge to develop a partner-agnostic integration platform for various available and common technologies. This role is expected to evolve as Wayfair continues to scale and grow its CG Forwarding business, building out the ecosystem of products that will power our growth towards $100bln. 

In this role you will be responsible for identifying business opportunities and needs to continuously streamline international operations together with our partners located in the SEA region, crafting and defining core data and integrations solutions and be a key player in defining our logistical network setup and it’s representation across our systems. Experience in logistics and supply chain products is preferred.

What You'll Do:

  • Lead product development for a cross-functional team of engineers, designers and analysts through goal setting, requirement definition, solution design, delivery, release, and adoption
  • Define the product vision, own the roadmap to achieve it, and prioritize effectively together with your engineering counterpart where to allocate the team’s capacity
  • Develop a deep understanding of your domain, its offerings, its use cases, and the broader eco-system for our international business and use data and intuition to identify the right problems and opportunities to solve
  • Communicate and partner with leads and executives from engineering, product, and business across offices and timezones on building better solutions for our suppliers
  • Take full responsibility for the launch strategy towards our internal engineering teams as well as suppliers and drive adoption of your products and services
  • Measure and communicate the success of your team’s solutions
  • Be an advocate for the needs of our overseas partners, suppliers and agents
  • Ensure high-leverage product processes for feature requests, bug triage, product documentation, and incident handling within your team
  • Be a key member of CG Forwarding organization, work with fellow product and engineering leads, and contribute to the overall success of our teams and of our international business as a whole.

What You'll Need:

  • 6+ years of experience in product management with a proven track record in delivering solutions for complex problems in multi-stakeholder setups over multiple quarters
  • Knowledge of international logistics, supply chain management preferred
  • Demonstrated understanding and ability to coach others of the techniques and methods of modern product discovery and product delivery
  • Ability to create clarity in an ambiguous or complex problem space and to break it down and sequence it into multiple end-to-end use cases using logic and data 
  • Capability to collaborate with engineering teams on scoping technical requirements.
  • High attention to detail with a proven track record in taking ownership of problems independently and driving results with a healthy bias for action
  • Entrepreneurial mindset and a passion for creating impactful products and services
  • Capability to collaborate with the broader organization across multiple time zones and to influence decisions even without direct authority 
  • An inclusive, adaptable, and persuasive communication style and the ability to author well-structured, data-informed narrative and documents
  • Bachelor’s degree or equivalent practical experience.

Nice to have would be experience with:

  • B2B products, SaaS, API development, or data platforms
  • A mix of start-up and large-company experience
  • Basic analytical skills and hands-on experience with SQL, GA, and Data Studio

What we will gladly offer

  • Highly competitive compensation packages (comprising of Base Salary, Bonuses and Equity). Full VISA sponsorship.
  • Full ownership of your wellbeing with our unlimited “Personal Time Off”,
  • Paid volunteering work,
  • Contribution to private pension,
  • Commuting schemes (car, bike, public transport),
  • Extensive internal training platform,
  • Free access to LinkedIn e-learning courses and programs,
  • Comprehensive financial scheme for Learning & Development opportunities and continuous education,
  • Access to German language courses,
  • Health & Sport memberships,
  • Virtual child care,
  • Global Wellbeing Program,
  • Employee discount for Wayfair purchases,
  • Corporate benefits
  • Full VISA sponsorship, plus relocation support

 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.