Manager, Content Enrichment
The Merchandising Operations group at Wayfair is looking for a Manager of Global Enrichment. Our team seeks to enable “best-in-class” merchandising by obtaining and updating valuable merchandising data accurately and fast. We also partner with our internal supplier success team to provide suppliers with the ability to self-execute desired changes on our catalog via intuitive supplier facing tools. Within the role, you will apply your leadership and quantitative skills in a highly collaborative environment to meet business-critical operations challenges head on.
If you’re passionate about driving business impact by managing a team and working cross functionally, love working through complex operations decisions, and thrive in a dynamic, entrepreneurial environment, then this is the perfect opportunity for you.
What You'll Do
- Optimize Enrichment offshore processes to drive faster turnaround time (TAT) cost efficiencies & improve quality
- Utilize supplier feedback loops to eliminate sources of supplier frustration
- Own and deliver projects end to end taking on ideas at problem statement level with responsibility for discovery, structuring & scoping problems through to delivering the final end product, process, tool or solution.
- Cultivate effective relationships within Wayfair operational leadership and senior business partners across the organization.
- Establish a highly motivational working environment in which your team is challenged and provided with career and personal development opportunities.
What You'll Need
- A proven track record of taking on big challenges and delivering despite obstacles or limited resources
- Experience delivering projects from problem statement level through to discovery, planning, delivery and embedding into business as usual processes
- Demonstrated ability to communicate with a broad cross-functional audience and influence and persuade members at all level
- Experience successfully completing complex projects
- Hands-on experience using analytical tools and techniques to solve complex business problems. Experience with Data Studio, Looker, GBQ, or Excel a plus
Strong written and verbal communication skills to work with both technical and business-oriented stakeholders. Ability to translate analytical work into business cases meant to inform and persuade - 5+ years of experience
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.