Job Title: Manager, Supply Chain Integration
About Partner Operations:
Partner Operations drives Wayfair’s top and bottom line by partnering with our suppliers to set and enable effective commercial and operational strategies. Together we provide cost-efficient, perfect orders at scale to consumers. Partner Operations is at the forefront of building innovative and scalable supply chain solutions that provide a unique, competitive advantage for Wayfair and unlocks value for our supplier partners. By leveraging our proprietary technology, fulfillment and delivery networks, and supply chain services, we reduce costs, increase speed of delivery and ensure a reliable consumer experience. We are looking for highly motivated individuals to help expand this business and solve complex problems across operations, logistics and technology to achieve rapid growth.
Being a part of the Supplier Integration’s team within Partner Operations means you generate energy from being in the center of action. The team sits at the intersection of operations and technology, and whose work results in the fast, reliable data exchange required to protect the experience of our mutual customers. The Supplier Integration’s team is critical to that effort, ensuring data is reliable and we are enabling scalable growth.
About the Role:
The Supplier Integrations team’s mission is to achieve best-in-class integrations between our family of 10,000+ suppliers and Wayfair in order to drive exceptional customer service and enable fast, efficient, and reliable fulfillment operations today and in the future. This is accomplished by building real-time performance monitoring, enabling our suppliers to send reliable data, and ensuring our Wayfair systems are scalable. This is a unique position that will enable individuals to learn and explore the Wayfair supply chain ecosystem, collaborating with a number of cross-functional teams to support our suppliers and our Wayfair systems.
The ideal candidate is an energetic team player who understands how to effectively drive results in a fast-paced and rapidly growing company. Strong analytical skills are required to analyze performance and efficacy of solutions. Due to the cross-functional nature of this position and high visibility with senior leadership, effective communication, leadership, and senior presence are highly valued. Additionally, structured prioritization and creative problem solving skills are both essential.
What You Will Do:
- Build and execute on strategy to improve data integrity, process efficiency, and supplier integration health
- Build and analyze data sets between Wayfair and Wayfair’s supplier base in order to identify the highest impact opportunity areas for improving customer and supplier experiences
- Design and implement new tools in order to improve internal processes and drive efficiencies in the integration space
- Complete process mapping of technical and operational workflows
- Effectively prioritize a large number of opportunities to drive impact to focus area, demonstrating and articulating an understanding of how the work impacts broader operations key performance indicators and the business as a whole
- Closely collaborate with Product and Engineering partners to manage complex and technical projects
What You’ll Need:
- Creative problem solving: ability to think both creatively and critically. Willing to think outside the box and challenge the status quo, while also fairly evaluating all possible solutions in making strategic decisions
- Good judgement: Ability to manage through ambiguous and subjective situations, including balancing efficiency and data analysis with high quality standards and a sense of what is “right” for the customer
- Senior presence: Ability to clearly and consistently work side-by-side across functions and departments synthesizing multiple points of view into a coherent action plan
- Analytical: Process-oriented, comfortable working with large data sets and making data-driven decisions
- Team player: Willingness and ability to work collaboratively in a cross-functional environment
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.