Partner Excellence Associate
Pay Rate: $17.31/hr
Who We Are
The International Supply Chain is a team of highly driven and self-motivated individuals who are working in a fast-paced and fast-growing environment. Our goal is to manage and drive operational efficiencies within the inbound space by working cross-functionally with teams within CastleGate, Logistics, and Engineering. We are working to grow our business, as this is the newest CastleGate supplier service, to hundreds of suppliers within the next few quarters.
What is CastleGate? CastleGate is one of Wayfair’s newest business units, is growing rapidly, and operates entrepreneurially. We are looking for highly motivated individuals to help expand this business – which is focused on providing strategic supply chain services to key suppliers.
Visit the link to hear from one of our Wayfair founders, Niraj Shah, and our team to get a more in-depth understanding of CastleGate: https://www.youtube.com/embed/4ChIwUySYhs
What You'll Do
- Work with various teams, such as CastleGate Operations, CastleGate Account Managers, Carrier Performance and more, to ensure that communication to our partners is consistent and initiatives are properly prioritized.
- Support the process of identifying operational challenges, as well as identifying, planning, coordination and execution of creative solutions
- Identify patterns and escalates roadblocks and inefficiencies while proposing a work plan, and proactively contributes to group problem solving discussions
- Will be a key contributor to team meetings, providing perspective, and even leading meetings while providing pre-read / agenda, facilitating meeting discussion and sending out follow-ups and next steps
- Communicate with suppliers and/or external partners to resolve shipping and order escalations
- Drive cross-functional initiatives and balance multiple projects simultaneously
What You'll Need
- Bachelor’s Degree Required
- Proven communication skills both on the phone and email
- Track record of success in developing relationships with stakeholders, working collaboratively and leveraging influence to drive multi-departmental projects.
- Strong analytical and problem-solving skills
- Problem solving mindset with strict attention to detail.
- An entrepreneurial spirit, an ability to stay consistently positive, people-oriented and energetic through a constantly evolving work environment.
- Experience in Supply Chain, Logistics, or Transportation is a plus but not required
- Experience in using Google Sheets and Excel. Ability to use formulas, pivot tables and conditional formatting a plus
- Comfortable in a fast-paced and constantly changing work environment
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.