Who We Are
Wayfair is the leading online retailer for furniture & decor. You would be joining the Experience Design team in the foundational stages of our journey to build a next-generation platform for 12,000+ supplier-partners to deliver great products to our customers. Your work will impact thousands of suppliers, and in turn, millions of customers.
Our design practice is collaborative, data-driven, and fast-paced. We are a diverse, multidisciplinary team of world-class designers who work together with product managers, engineers, and analysts to define problems and solutions in a cross-functional, agile way.
What You’ll Do
You will partner with product, research, content strategy, and engineering to build an efficient, transparent, smart platform for suppliers to handle strategic planning and day-to-day operations for high product availability, increased ship speed, and incident-free delivery. Success in this role means consideration to the broader supplier-facing ecosystem for the creation of a unified, cohesive experience.
Your Responsibilities
- Design for complex B2B products with multiple workflows, data views, and status
- Utilize design thinking principles to build efficient supplier experiences which solve problems with simplicity
- Coordinate, contribute, conduct research (quantitative and qualitative) to identify problems, discover new design approaches, or iterate on existing ones
- Align with multiple teams to create cross-functional, user-centric design solutions that are scalable, reusable, and achievable within our technology standards
- Lead the communication and documentation of design outcomes of your team
- Influence the development of roadmaps based on a strong understanding of the customer, business context, and available data
- Identify and contribute to cross-team collaboration and growth of our new design system, evolving design practices, and agile methodologies to achieve outcomes for our end-users and the business
- Develop a deep understanding of our B2B platform, its offerings, and use cases
What You’ll Need
- 5+ years of experience in a relevant role
- An online portfolio that demonstrates your advocacy for user-centric and data-driven design with attention to detail
- Expertise in understanding user goals and business requirements, and producing design deliverables: comprehensive site maps, user flows/task flows, user journey maps, page flows, wireframes, prototypes, and interaction documentation recommendations, etc.
- Knowledgeable about the different research tools and techniques with how to apply them at the right moment of the product life cycle
- Solid communication skills focused on collaborating across multiple stakeholder groups, communicating with diverse audiences, and balancing/negotiation priorities
- Bachelor’s degree or equivalent practical experience
- Self-driven and independent
- Have an inclusive and adaptable working style that ensures efficiency in a multicultural work environment.
Interested in learning more about Wayfair’s Experience Design team? Check out our Medium: https://medium.com/wayfair-design
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.