Senior Manager, Ocean Freight

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about 2 years old

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The CastleGate Forwarding (CGF) team at Wayfair is building the best-in-class digital freight forwarding platform. The Commercial excellence team within CGF is looking for a leader to manage our origin country operations. This person will play a key role in a major CGF initiative to optimize origin operations (zero touch orders), own performance indicators and lead strategic projects to reduce origin side cost. 

As an integral member of this supply chain team, you’ll be able to put your stamp on the design and execution of a very unique and proprietary furniture network as we continue to scale. We are looking for an energetic, collaborative leader, with an entrepreneurial spirit and a background in Supply Chain and Operations Innovation. This is a highly visible and exciting role for the company and one that will offer the right candidate an opportunity to lead part of one of our core supply chain function.

What You'll Do

  • Be responsible for the partner relationship management of Origin Agents across all origin countries.
  • Partner with multiple teams within CGF to come up with a better documentation management plan with agents.
  • Drive process improvement and provide direct input into the development, implementation and reporting of partner provider KPI/metrics.
  • Manage a team of Ocean Operations associates to design, implement and drive our ocean freight operations strategy and execution. Provide inspirational leadership to support a group of highly motivated associates.
  • Measure and monitor operational performance and efficiency. This will be done through the use of both systematic and manually developed solutions.
  • Design and implement operating models that will drive the future improvements of our operation
  • Lead strategic initiatives for optimizing origin side operations and lowering cost.  
  • Lead the transition to new partners as part of the procurement process. 
  • Work closely with Technology groups to automate documentation management

What You'll Need

  • Experience leading teams and managing day today operations.
  • Experience working in a matrix environment and managing cross-functional projects required.
  • At least 5-6 yrs of experience in the ocean freight industry (Ocean Carriers/ freight forwarding) is a must. 
  • Experience leading process improvement initiatives by successfully collaborating with multiple stakeholders and building tools & visibility solutions
  • Excellent written and verbal communication skills – confident, assertive and ability to influence agent partners
  • Ability to work effectively with people in a cross-functional environment
  • Entrepreneurial spirit and ability to work well in a fast paced, data driven company
  • Willingness to travel to meet for working with international colleagues of CGF
  • Bachelor's degree in Business. Focus on Supply Chain is preferred

 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.