Senior Product Manager, Catalog Feedback & Product Selection
See more jobs from Wayfairover 2 years old
Who We Are:
Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product teams ensure that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.
As Senior Product Manager of Catalog Feedback, you’ll ensure that shopper reviews, ratings, and flagged issues are properly moderated and have the proper tooling and process to ensure that action is taken. Through your portfolio of products, you’ll help internal teams moderate customer feedback as well as help ensure the accuracy of our product descriptions and imagery ensuring Wayfair customers have a great shopping experience.
What You’ll Do:
- Establish vision, strategy and product roadmap for a cross functional group of development teams across all platforms. You will own your roadmap, measure performance, keep your pulse on the customer, anticipate bottlenecks, make tradeoffs, and take acceptable risks to maximize the benefit for our customer and business
- Build and lead a cross-functional team of engineers, designers, analysts, data scientists, and other internal partners to envision, build, and deliver experiences that impact tens of millions of consumers
- Lead your teams to deliver business impact by launching and iteratively optimizing products that improve our user experience in ways that lead to scalable, measurable gains in metrics that you will largely define
What You’ll Need:
- 5+ years of product management experience in an agile development environment, ideally with exposure to a relevant product area (eCommerce or B2C; SaaS platforms; Enterprise tools)
- Excellent analytical skills with demonstrated experience with hypothesis-driven learning and turning data into actionable insights
- Superior communication skills with demonstrated ability to navigate a complex organization and generate buy-in for ideas and plans
- Entrepreneurial mindset, with a bias for action and ability to deal with ambiguity and rapidly changing environments
- Bachelor’s degree or equivalent practical experience
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.