Location: Lutterworth

Start Date: January 2022

Shift Pattern: 4on 4off 

Working Hours: 11:00am - 9:00pm

Full Time, Permanent Position   

Who We Are

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Visit the link to hear from one of our Wayfair founders, Niraj Shah, and our team to get a more in-depth understanding of CastleGate: https://www.youtube.com/embed/4ChIwUySYhs

Wayfair Benefits

• Competitive Salary + Performance Bonus
• 26 days of annual leave
• The opportunity to join a rapidly expanding organisation with great career opportunities.
• Employee discounts on all Wayfair brands
• Extensive internal training platform; free access to LinkedIn e-learning courses and programs
• Benefits such as health & dental insurance, gym membership contribution and more!

What You'll Do

• Supervise and direct the duties of the warehouse Team Leaders & Associates operating an automated sortation system on our Split Shift (11:00-21:00, 4 on 4 off) shift system.
• Delegate and assign tasks and targets and evaluate the work performance of the warehouse teams to ensure productivity levels are optimized and that customer orders are fulfilled within order lead times.
• Achieve department specific targets and be able to identify root cause exceptions relating to under performance.
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
• Adhere to the compliance of all legal and safety procedures.
• Organize and conduct necessary training activities for the team.
• Supervise proper shift allocations and ensure efficiency of the warehouse team.
• Enforce compliance to all health & safety and environmental policies and procedures.
• Ensuring all accidents and near misses are recorded in the appropriate manner in accordance with Health & Safety regulations.
• Driven and focused to exceed KPI targets, contribute towards the Company’s objectives and develop their departments within a rewarding and challenging environment.
• Work effectively with other managers within a functional team and support new team members.
• Drive specific initiatives that have proven business results.
• Accurately, quickly, and clearly answer questions related to your area of focus.
• Produce regular reports and statistics on a daily, weekly and monthly basis.
• Perform additional responsibilities as assigned.

What You'll Need:

• Minimum 3 years experience within a high-volume warehouse environment in a Team Leader / Supervisory position.
• Exposure to a range of warehouse activities including inbound processes, put-away, order picking (large and small items) and shipping.
• Fluency in English is a must () Enthusiastic, quick learner with proven ability to deliver results.
• Strong interpersonal, leadership and motivation skills at Supervisory Level.
• Ability to effectively manage time and resolve issues.
• Good verbal and written communication skills.
• Intermediate knowledge of  MS Office Suite (Word, Excel) or Google Suite (G-Mail, GoogleSheets,); ability to learn new systems quickly.
• Able to provide proof of identification and employment eligibility.