Warehouse Supervisor
We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment!
What we offer:
- A highly collaborative work environment
- Benefits start day one with substantial PTO and extensive health coverage
- Exciting opportunities for career growth
- Employee discount on Wayfair items
What you'll do:
- Lead a team of warehouse associates and monitor KPIs including labor planning, shift allocation, and team efficiency using data to drive and communicate decisions while always working to improve the customer experience
- Organize and conduct necessary training and engagement activities for the staff during initial onboarding and ongoing professional development conversations, addressing performance-based issues as needed
- Drive initiatives and process improvements focused on efficiency to drive business results while partnering across cross-functional teams
- Maintain positive relationships with carriers and monitor their performance, holding regular meetings with carrier managers, and offering creative solutions
- Be a company expert in your focus area while accurately, quickly, and clearly answering questions
- Be available as a backup exempt leader in the absence of the Terminal Manager, including to open and/or close, based on the Terminal Manager's direction
What you’ll need:
- A customer-centric approach to solving supply chain problems
- Comfort using data to improve the accountability and flow of products through a warehouse
- Strong leadership skills, ability to build and manage teams with a high level of engagement
- Bi-lingual is a plus
- Bachelor’s or associate degree or 5+ years working experience (ideally in fulfillment or home delivery)
Shifts available:
Sun - Wed, 4:30 PM - 3:00 AM (front half nights)
Wed - Sat, 4:30 PM - 3:00 AM (back half nights)
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please contact [email protected].
Need Technical Assistance?
If you are having any technical difficulty submitting your application, please reach out to our careers team at [email protected].
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].