Financial Analyst, Technical Support

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about 4 years old

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Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are looking for a high performing, results oriented individual to join our FP&A team! The primary role of the Financial Analyst is to provide extensive business partnering and financial support to the Technical Support organization. You will oversee financial planning, forecasting, headcount reporting, and scenario analysis for the Technical Support leadership team.  This is a cross functional role, where you will partner with multiple functions including HR, Accounting, and Corporate Finance to deliver accurate financial forecasting, meaningful performance updates, and business improvement / insights. Comfort in a fast paced, dynamic business environment, excellent communication and analytic skills, and comfort with data are key to success in this role.

Responsibilities

  • Act as finance business partner to the Technical Support organization
  • Build deep business partner relationships across the organization, establishing trust and gaining an understanding of relevant business drivers
  • Partner with cross functional teams to manage headcount, software & IT expenses, and discretionary spend
  • Build and maintain the annual OPEX budget and hiring plan
  • Manage forecasting and close processes (monthly, quarterly, and annual forecasts, scenario modeling)
  • Prepare monthly and quarterly management reporting - analyzing financial results, distilling/synthesizing key trends, assessing current and future business risk, and communicating key messages to senior management
  • Build robust weekly headcount reports to explain hiring trends over time and analyze variances to the quarterly plan
  • Partner with the Technical Support and Data Science teams to develop dashboards & KPIs in the business intelligence environment
  • Be results and service oriented and have the ability to make progress with incomplete information

    • Requirements

  • Bachelor’s degree in Finance, Accounting, or Economics with a strong knowledge of Accounting principles
  • 0 - 5 years of relevant FP&A experience
  • Highly analytical with attention to detail
  • Great organization skills with the ability to manage competing priorities
  • Demonstrated ability to be effective with minimal supervision
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office, specifically Excel and PowerPoint
    • Zoom Video Communications Company Culture Highlights: 

    • Winner of Comparably's Award for Best Company Work-Life Balance 2019 
    • Winner of Comparably's Award for Best Company Compensation 2019  
    • Winner of Comparably's Award for Best Company Happiness 2019 
    • Winner of Comparably's Award for Best Company Perks & Benefits 2019 
    • Sales Department is ranked in the top 5% of companies for Diversity on Comparably. 
    • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on Comparably. 
    • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably. 


    Get an inside look at the San Jose office culture here: https://youtu.be/U8GMcBn9ecw 

    Check us out with a free download: zoom.us/download    

    Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!