We believe in making it easier for everyone to experience the world.

Rocket Travel by Agoda (RTA) is looking for a customer-obsessed Product Design Lead to join our growing international design team, and drive our White-label strategy. You’ll be a key member in supporting our B2B white-label products and helping us integrate a best-in-class design system for these products. 

In this role, you will lead our UI design practice, activities, processes, templatizing, and tooling for the RTA design team, as well as mentor designers on best practices. You’ll be branching our Agoda Design System (ADS) to scale and best support white-label products of RTA and Agoda. You should have seasoned experience with design systems and driving design strategy. Furthermore, you understand the product life-cycle, and how they’re built. You possess the ability to manage stakeholders and a strong background in driving positive change. You’re comfortable with ambiguity and you are able to take complex situations and define roadmaps out of them. 

This role reports locally to Design Operations (parallel to design systems) at Agoda (in Bangkok), and also to the Head of Design for Rocket Travel by Agoda (based in the US). You’ll have support from RTA design and product team members based in Bangkok, as well as support from the Agoda design team. Most of the RTA design team is based in the US; however, you will be considered a core RTA design team member.

Rocket Travel by Agoda is where you:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Can have a flexible work schedule. You’ll be a part of a global design team, with some team members based in Bangkok and some in Chicago. We encourage a flexible schedule that works for you. Most of your working hours will occur within local Bangkok working hours. We’ll limit your need to be on evening calls to a few times a month.
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel by Agoda creates B2B and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and RTA itself is already seeing travel demand surpass pre-pandemic levels.

As a White-label Lead at Rocket Travel by Agoda, you will: 

• Establish design system best practices in partnership with Agoda Design Systems that scale for our unique white-label products. You’ll be driving and establishing best practices for RTA products. You should know and have tried and true experience with design tools and processes.
• Driving White-label strategy. Starting with aligning the Southeast Asia product teams, you establish scalable templates, drive implementation strategy, and excel at stakeholder management.  
• Mentorship and guidance: You support the small team of RTA designers based in Bangkok to build quality scalable products, contribute to Agoda Design systems, and provide helpful feedback for them to grow their careers. You work closely with Agoda leadership, as well as RTA leadership.  

• Drive component creation, theming, and branch management for RTA design systems needs, with RTA product designers in Bangkok. Partnering with the Agoda design systems team (ADS), you’ll play a key role in defining what needs to be built, and onboarding our RTA designers, developers, and product managers to ADS. 

• Flex your strong technical understanding and knowledge of design tools. You have knowledge of design system tokens, design language, theming, component creation, how to speak the developer's language, and design tools (Figma & Zeplin, JavaScript, React, Angular, Vue, etc.) You help define the strategy of legacy migration, scalable frameworks, and alignment with the ADS team. 

• Collaborate with product & engineering colleagues. You’ll drive collaboration between design, design systems, engineers, and product managers across the business. You find ways to keep everyone up-to-speed and aligned to drive consistency and great products.

• Excel at communication and a team player. You are proactive about getting answers and closing the loop on outstanding questions, in addition to having the intellect and empathy to work with colleagues across different disciplines and international cultures and time zones.

We pride ourselves on our culture and consider RTA one of the most thoughtful and supportive companies in tech. We hire folks who know their crafts well, but are also kind people who play well with others. We hope this sounds like what you’re looking for.

About you:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• Deep domain knowledge and experience of all things design systems. We’re looking for someone who can define and build white-label strategy, understands the complexity of design as a system, and helps define design principles and best practices for RTA. 
• You’re familiar with the Human-Centered Design process and accessibility guidelines. You know how to keep your partners at the front and center of each project while balancing the needs of the business and technology.
• You seek feedback. You have a growth mindset, are comfortable soliciting feedback, and are curious to learn from a spectrum of perspectives.
• You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it’s time to explore and when it’s time to deliver.

About Rocket Travel by Agoda

We make travel more rewarding than anyone else 

Rocket Travel by Agoda awards customers for booking travel through our products, allowing people to earn or use loyalty benefits from their favorite loyalty programs.

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.