About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Get to Know our Team:
Agoda is Asia’s leading and fastest growing online hotel reservation website. Maintaining this position requires an incredible amount of data, a superior IT infrastructure, and world class talent to bring it all together. Information Technology is Agoda’s core competency, and an IT career with us provides excellent growth opportunities in an exciting, multicultural environment with over 74 nationalities.
This position sits within a fast-paced environment, where innovation and creative thinking matter; where passion for new technology applied in creative ways drives us to constantly improve the customer experience. We strive to create products and services that make a difference, and work hard to ensure continuous, consistent progress. And we never forget to have fun while doing it.
The Opportunity:
For our team in Bangkok, Thailand, we are looking for candidates with strong IT Security Support experience.
In this Role, you'll get to:
- You will be responsible for supporting the company-wide endpoint security solutions.
- Proactively monitor the security compliance dashboards.
- Act on alerts and proactively investigate and resolve issues.
- Ensure endpoints meet the security KPIs (Patching, OS and AV compliance)
- Work on security projects as set-out by GSD and SecOps
- Own and manage third party escalations and resolutions
What you'll Need to Succeed:
- Good knowledge of Azure AD and AD on Premise environment
- In-depth Windows and Mac troubleshooting
- Patch management (Intune, Kace)
- Security Tools (Cisco Umbrella, Seraphic, Firewalls, etc)
- Mac management (Jamf)
- Good network troubleshooting skills.
- Scripting (Powershell, bash, etc.)
Non-Technical Requirements:
- Strong ownership.
- Service minded.
- Excellent communication skills.
- Ability to work individually and as a team.
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.