About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know Our Team:
The Regional Management Office (RMO) is a dynamic team that drives strategic initiatives, operational excellence, and alignment across Agoda’s regional markets. As part of the RMO, you will work closely with senior leadership, country directors, and cross-functional teams to implement impactful strategies, solve complex challenges, and unlock growth opportunities. Our team thrives on collaboration, innovation, and delivering results that contribute to Agoda’s success in the travel and e-commerce industry.
The Opportunity:
As an Associate Director, Regional Management Office (NSEA), you will lead the RMO for Thailand, Vietnam, Philippines, Indonesia, driving regional strategies and ensuring the successful execution of global initiatives. You will act as a key partner to the Regional VP, Country Directors, and Strategy Principal, providing strategic advice, analytical support, and operational leadership.
This role requires a strong strategic mindset, exceptional analytical skills, and the ability to manage and motivate teams across multiple markets. You will be instrumental in shaping the region’s growth trajectory, optimizing operations, and fostering collaboration between local and global teams. The position is based in Bangkok and reports to the Regional Strategy Principal.
In this Role, You’ll Get To:
- Define and implement country strategies in collaboration with Country Directors and Regional VP.
- Drive the local execution of global initiatives and innovations, ensuring alignment with regional goals.
- Act as a key advisor to senior leadership, providing insights and recommendations to solve complex problems and identify new opportunities.
- Lead project prioritization, planning, and execution across NSEA markets.
- Set and monitor KPIs to ensure alignment with strategic business goals.
- Develop tools and processes to enhance productivity and efficiency across the region.
- Collaborate with cross-functional teams, including product, operations, and central teams, to ensure seamless implementation of initiatives.
- Represent NSEA markets to internal teams, advocating for local needs while maintaining alignment with global strategies.
- Manage and mentor a team of managers and analysts within the RMO.
- Foster a culture of collaboration, innovation, and accountability across the region.
- Support recruitment and resource allocation to optimize team performance and ROI.
What You’ll Need to Succeed:
- 8+ years of professional experience in operations, strategy, or project management.
- Proven track record in leading teams and delivering results in a fast-paced environment.
- Experience in e-commerce, technology, or travel industry preferred.
- Management consulting experience is highly valued.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication and stakeholder management skills, with fluency in English.
- Ability to interpret and action strategic business goals effectively.
- Proficiency in SQL or other analytical tools is a plus.
- Bachelor’s degree required; MBA from a well-known institution preferred.
- Energetic and driven, with a professional “get it done” attitude.
- Creative and innovative, adapting well to change and ambiguity.
- Team player with strong collaboration skills and the ability to motivate others.
Why Join Agoda?
At Agoda, you’ll be part of a global team that’s redefining the travel industry. We offer a dynamic work environment, opportunities for growth, and the chance to make a real impact. As an Associate Director, Regional Management Office (NSEA), you’ll play a pivotal role in shaping the future of Agoda in one of the most exciting regions in the world.
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.