Get to Know our Team: 

Content Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s content. We manage all the content our customers and partners see on each of our products. As a part of our team, you’ll take ownership in processes that are critical to multiple other teams across the business. Each role from copywriting to translating and driving property level content to mapping inventory from different supply sources will enable our reach to span the globe. Content Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.

The Opportunity:

Our language specialists are professional language experts, who are responsible for the language quality of Agoda website and app UX copy as well as all front end expressions exposed to our users and partners. Your daily scope of work ranges from providing accurate and inspiring content and product translation to making localization ideas and recommendations for the overall look and feel of our products from language and culture perspective.

Our Hong Kong Language specialist will also work with the product and marketing teams on targeted strategies to increase Agoda’s brand visibility in Hong Kong and generate inspiring Agoda localized content types for Hong Kong local audience.

In this Role, you'll get to: 

• Maintain and improve quality of website and app content translation/localization pages
• Recruit, manage and supervise freelancers and set up language quality standards, drafting style guide when necessary.
• Regular language QA of the front end copies, report and solve issues in a timely manner
• Analyze language related data to optimize website and campaign performance
• Work closely with the product manager and provide localization ideas and copies from professional language perspective and help to drive growth in Hong Kong market.
• Work closely with the marketing teams to increase brand visibility of Agoda and traffic within the Hong Kong market
• Explore the cutting edge AI translation technology and explore the best practice and application scenario based on different project features
• Assist with other interdepartmental requests
• Ad-hoc administrative duties

What you'll Need to Succeed:

• Native Chinese speaker (Hong Kong native)
• Excellent communication skills in English and Chinese
• University or College Degree
• At least 2 years full-time work experience
• Experienced translator or equipped with proven excellent translation skills
• Good internet knowledge and comfortable with research
• Strong organizational and time management skills
• Able to meet deadlines in a fast paced environment
• A good team player with an excellent eye for detail who takes initiative to make things better

It's Great if you have:

• Excel and basic HTML knowledge
• Travel industry experience

#HongKong #Bangkok #LI-VV1