Get to Know our Team

The TPM organization in Agoda is picking up pace, and we are looking for A players to join our efforts. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the TPM org plays at Agoda is critical as business users, product managers, engineers, and many others are our customers, and are looking for efficient, best-in-class applications to be able to succeed in their roles. From our data platform, private cloud infrastructure to developer experience frameworks, we are looking to optimize processes and create products our employees love across all parts of Agoda. 

The Opportunity

As a Technical Product Manager (TPM), you will be responsible for the success of your internal products, collecting requirements, analysis, ideation, feature design, roadmap, project management, training and the quality of our solutions. You will conceptualize products and applications to empower the rest of the organization to build great external customer experiences.

In This Role, You’ll Get to

•  Own the product from concept to design, specification, implementation, and analysis. 
• Gather and synthesize requirements and input from multiple stakeholders (internal product teams, engineers, business teams, marketing, finance, etc.). 
• Lead in-person conversations with internal customers to understand users, priorities, and feature considerations.  
• Demonstrate strong leadership, organizational and execution skills, to drive product development projects from concept to launch, and operate in a fast- paced setting. 
• Excellent leadership and communication skills. Expected to be asking questions, listening, driving team alignment, and influencing without authority across all levels of the organization. 
• Bridge business and technical worlds very well, a good conceptual problem solver to articulate opportunities and solutions. 
• Technical confidence. You’ll need to work with senior/lead engineers to balance product velocity and technical debt tradeoffs. 

What You’ll Need to Succeed

• 3+ years technical product management experience in a fast-paced innovative environment, or significant technical management experience. 
• 5+ years (in total) of technical experience in one or more areas:
  Software Engineering / Developer Experience – Software development innovation, engineering tooling products, developer lifecycle management across large organizations.
  SRE – Products for deployments, monitoring, metrics/alerts, incident handling and associated tooling. Highly experienced delivering innovative global systems for frequent safe large-scale deployments.
  Infrastructure / DevOps – Public/private cloud computing and container based advanced infrastructure products, tooling and automation platforms supporting large CI/CD/Container development systems. 
• Excellent interpersonal skills, energetic, and a self-starter
• Excellent presentation skills
• Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs.
• Effective communicator (written and verbal). Able to communicate effectively with both business and technical teams.
• Demonstrated analytical and quantitative skills. You use data to make decisions and are comfortable gathering it yourself or working with others to gather it. (analytics, statistics, SQL, BI tools)
• A problem-solving mindset.
• The ability and positive mindset to “figure things out”.
• Ability to effectuate change and make a difference.
• Experience working at large scale  

*This position requires successful candidate to fully relocate to Bangkok Thailand, which relocation support is provided.

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