Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
The KYC / Suspicious Activity Monitoring Lead role is based in Luxembourg City and will report to the Chief Compliance Officer of Airbnb Payments Luxembourg S.A. (APL). The successful candidate will serve as the POC for EEA / UK Know Your Customer (KYC), sanctions and suspicious activity monitoring reviews. S/he will act as a liaison with the Airbnb Payments global team on policy, program updates, strategy and ad-hoc projects within these areas. The successful candidate will also be an alternate POC for contact from the CRF/FIU for requests for information.
Important: This role requires candidates to be based in Luxembourg City, and is not eligible for relocation support. No work visa sponsorship available for this role.
Responsibilities:
General Duties
- Review escalated, higher risk or complex requests from analysts to provide guidance and direction
- Assess and approve (or otherwise) suspicious, high risk activities, customer profiles and investigations
- Document policy and procedural exceptions; escalate issues as needed
- Draft and submit SARs to FIU and other competent authorities
- Provide support and payments compliance subject matter expertise to investigations and operational teams as well as internal stakeholders
- Understand and apply APL policies and procedures
- Ensure Luxembourg regulatory payments compliance obligations are being met
KYC
- Oversee the due diligence and documentation on users
- Apply a risk-based approach to KYC
- Periodically evaluate existing users according to established policies and procedures
- Investigate high risk clients and make recommendations where appropriate to the CCO, including Politically Exposed Persons, and obtain all necessary documentation to complete the client file
- Thoroughly document the research and analysis related to the financial activity and related entities of users, for an audience that includes management, regulators, and auditors
Sanctions Screening
- Conduct analysis of alerts for potential sanctions breaches
- Leverage open and closed source systems to accurately disposition potential list matches
- Work with the screening manager to develop and enhance the screening process
Suspicious Activity Monitoring
- Leverage thorough understanding of the payments and hosting platform in order to identify typologies that surface unusual activities or transactions
- Review and recommend the results of investigations to the CCO
- Work closely with analysts in other jurisdictions to ensure a globally consistent approach and standard
Qualifications:
- Experience working with global payments platforms
- Familiarity with the regulating bodies of the Luxembourg financial sector (CSSF, FIU)
- Sound understanding of AML and CTF framework in the EU and UK
- 2-3 years of experience in similar position / minimum 5 years working experience in financial services
- Fluency in English & one other European language (preferably Portugese)