The Community You Will Join:

The Content and Screens Lead Program Manager is responsible for working horizontally within Airbnb’s in-house Marketing/Creative team in partnership with the Product Marketing and Design organizations to manage the development process for product screen assets for use in marketing. 

The Difference You Will Make:

This is a highly cross-functional role. It requires someone who is a strong self-starter, is operationally-minded, and can navigate ambiguity. Experience working with Localization, Creative and Product teams is essential, as this role will require navigating the organization and building relationships with a broad set of partners and contributors, including but not limited to Marketing, Creative, Production, Product Design, Product Marketing, Localization, Business Affairs and Legal. 

A Typical Day:

• Set and maintain quality and accuracy standards of product screen assets created for use in Airbnb’s marketing deliverables (in-product marketing, social, email, press, film and keynote presentations)
• Manage and evolve workflow for creation, localization and delivery of product screen assets, including tracking and driving deadlines for assets based on overall project timelines and managing incoming requests from teams
• Build and foster partnerships with key XFN partners like Product Design, Product Marketing, and Localization
• Partner closely with Production and Creative on photography, screen content, and other creative deliverables for product screen assets
• Be the internal “expert” for Marcom on the UI specifics and timing for new products and features being used in our Marketing
• Work closely with Production and Business Affairs to track clearances and 3rd party content
• Partner with internal Tools and Digital Asset Management teams to develop a process for scoping, status tracking, and archiving
• Partner with Marketing, Design, and Technical PgM to set business-critical milestones that are widely understood across the organization

Your Expertise:

• BA/BS degree, 10+ years Program Management, Product Management, Project Management or relevant experience
• Experience in structuring and implementing initiatives at scale with design and product teams
• Background in establishing systems: experience developing processes where little exists, scaling process and demonstrated flexibility to get things done
• Passionate and enthusiastic about organizational excellence and attention to detail
• Demonstrated ability to work through ambiguity to detailed solutions - you can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
• Blend of digital product, content and marketing experience
• Ability to anticipate potential challenges while flawlessly executing near-term tasks
• Proven ability to build strong relationships and influence business leaders
• Demonstrable skills and experience in mediation, negotiation, and conflict resolution
• Demonstrated track record successfully managing ambitious and operationally complex projects with cross-functional teams
• Able to demonstrate flexibility, navigate ambiguity, and thrive within a fast-paced, fluid environment
• Deep knowledge of and appreciation for the Product and Creative development process
• Experience with or understanding of cross-functional (PM, Design & Eng) product-driven organizations

Preferred expertise: 

• Deep knowledge of and appreciation for the Product and Creative development process
• Experience with or understanding of cross-functional (PM, Design & Eng) product-driven organizations

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

 Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.